Error message using IrComm port

Hi, Right click on hotsync manager at the bottom right corner of the pc , make sure only local serial and ir is having a check mark , if anything else has check mark , just go to that and do a left click , it will get unchecked . On the handheld tap on home , on the main page u will see hotsync icon , tap on that , on the hotsync page make sure via ir , and not cradle or cable , then at the top u will see hotsync in words , tap on that , in the drop down u will see lan sync pref, tap on that and make sure lan sync is highlighted , and not local hot sync , since local hotsync is usefull only when u perform cradle or cable hot sync using usb , then click on ok , try a hotsync . If this doesnt help and again u get the same error , do a soft reset on the handheld and on the pc , go into hotsync manager , click on setup , choose local , change the com port to a different port and reduce the speed to 9600 , click on ok restart the pc and again perform a hotsync . The error u got was coz of this , on ur pc a ir port is not been assigned .. Try this it should work .. Regards

Not the solution - alternative approach: I have been told by Tech Supp that the problem is because Bluetooth is enabled on my T3. Once you enable Bluetooth the IR port will not work. To correct the problem I have to hard reset my T3 and not enable Bluetooth. Simply disabling Bluetooth does not appear to work. My solution has been to use a USB sync cable for sychronising and Bluetooth for communicating with my mobile phone.