Lexmark X75 All-In-One InkJet Printer Logo
Posted on Jul 26, 2011
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Lexmark X75 not working - flashing power and status light - no paper feed.

1 Answer

  • Official Brand Answer 3,344 Answers
  • Posted on Aug 02, 2011
Anonymous
Official Brand Answer
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The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:

  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
  2. Open the printer cover and remove both the cartridges.
  3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
  4. Close the printer cover.
  5. Unplug and re-plug the printer into the power source to reset it.
  6. When the printer turns on, reinsert one cartridge first.
  7. Close the printer cover and check the light status.
  8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
  9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
  10. Load some paper.
  11. Try to print again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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0helpful
1answer

Can no longer print

The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:
  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
  2. Open the printer cover and remove both the cartridges.
  3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
  4. Close the printer cover.
  5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first.
  7. Close the printer cover and check the light status.
  8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
  9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
  10. Load some paper. Try to print a document again to verify that the problem is fixed.
0helpful
1answer

Printer and status light flashing - feed not working. Have checked cables.

The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:
  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
  2. Open the printer cover and remove both the cartridges.
  3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
  4. Close the printer cover.
  5. Unplug and re-plug the printer into the power source to reset it.
  6. When the printer turns on, reinsert one cartridge first.
  7. Close the printer cover and check the light status.
  8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
  9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
  10. Load some paper.
  11. Try to print again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
0helpful
1answer

The "on-off" light is flashing steadly... while

The flashing light could either indicate a cartridge problem or the printer carrier has stalled.
Test the cartridges one by one and do the printer hardware test (refer to the relevant document for your printer) to establish which one is defective. The defective cartridge needs to be changed. To do the hardware test, follow the steps below:
  1. Switch the printer off.
  2. Put one sheet of paper into the paper feeder.
  3. Press and hold the power button and the paper feed button for three seconds until the power light comes on.
  4. Release both buttons. After three seconds, the printer will start to print. You should obtain a page containing a series of horizontal color lines, and a thick black line below these. All the lines should be solid.
  5. When the test is complete, switch off the printer. NOTE: If you do not turn off the printer, it will keep on printing this page.
To check if you have a cartridge carrier stall, follow steps below:
  1. First unplug the printer.
  2. Move the cartridges to the left by hand. In order to do this, you need to grip the top of the carrier belt (a black/grey belt with cog-like teeth) and pull it towards the right-hand side of the printer.
  3. Once the cartridges have been moved across, you can clip them out.
  4. Try to print without the cartridges in the carrier.
  5. If you no longer have a carrier stall, put the cartridges back into the carrier and clip them into place.
Try to print a document to check if printer is working properly now.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
Sources: - Lights Flashing on the Printer - How to Perform the Hardware Test on the Lexmark X74/X75
0helpful
1answer

My Lexmark X75 comes on and seems ready for printing, but the paper will not feed -- either a single sheet or a small stack of sheets.It won't feed even when I press the paper feed button.

Gave up on you folks because I do not use credit cards and that seems to be required before I'm allowed to ask for assistance.
Thank you, anyway.
gramalee
0helpful
1answer

Cant make it work!!!

Hello,

Unfortunately with the X75, a ‘flashing’ Status LED indicates one of two conditions:
  1. The unit is out of paper (or thinks that it is out of paper)
  2. A problem in another area (I know, not very helpful, but that is straight from the X75 User’s Guide)

I did find a reasonable Trouble Shooting guide in the X75 User Guide and not wanting to plagiarize the Lexmark document, I found two URLs that point to the actual document:

User Guide:
http://www.memphys.sdu.dk/facilities/computing/documentation/lexmark-x74-x75.pdf

http://support.lexmark.com/index?locale=EN&page=product&segment=SUPPORT&userlocale=EN_US&productCode=LEXMARK_X75&focusedTab=TabListPanelChanger_PUBLICATIONS

As this unit was recently relocated, the method in which it was relocated could help explain where the problem may be.
  • If the unit was carried by hand and carefully, then there could be a seating problem or loose hardware inside the unit enclosure.
  • If the unit was shipped by a mover (meaning it was packed and boxed) then the problem could be a broken paper tray sensor, a misalignment of the print cartridges, a misalignment in the print cartridge belt, or something related to the ‘print cartridge position sensors’

Something to consider is that just because there is paper in the unit, does not mean that the sensor logic is functioning properly to report this condition.

I hope this helped,

RojoSho
0helpful
1answer

My Power button is flashing and the status.

Well the issue might be with the cartridges or the printer itself.however, please remove the cartridges from the printer and check whether the light is blinking. If the light is blinking then the issue may be with printer hardware. If the light does not blink, then try installing one cartridge at a time and check on which cartridge instaling does the light blink.
0helpful
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Paper pulling

Be sure your paper guides are tight against the paper. If so, then clean the feed wheels with a damp cloth (just water). If this helps temporarily, you might need to replace the feed wheels.
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Lexmark x75 printer/scanner

This printer/scanner, hooks up to the computer via USB. The USB cable goes into the back of the printer on the right hand side (opposite side from the power supply). The status blinking could indicate either; 1. No paper 2. No or very little, ink.
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Lexmark x75

try installing the driver with the machine disconnected from the pc. Is this a new printer, first time install
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