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Official Brand Answer
3,344 Answers
- Posted on Aug 02, 2011
Re: Lexmark X75 not working - flashing power and status...
The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:
- Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
- Open the printer cover and remove both the cartridges.
- While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
- Close the printer cover.
- Unplug and re-plug the printer into the power source to reset it.
- When the printer turns on, reinsert one cartridge first.
- Close the printer cover and check the light status.
- If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
- Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
- Load some paper.
- Try to print again.
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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