I synchronize with two computers (work and home). The problem is that appointments or tasks added on my home computer appear correctly on my Treo 650 but do not get transferred to my work computer. The reverse works perfectly. I have traced this to the fact that the work computer always does a fast sync, whereas the home computer always does a slow sync the first time and then fast syncs until it detects that the Treo has been synchronized with the work computer. It would seem that the work computer somehow can’t detect that the Treo has synchronised with the home computer. I would be very grateful for any ideas. (P.S. I have uninstalled and reinstalled everything on both computers and “hard reset” the Treo, all to no avail.)
Lost data in Outlook & other comments: If you lose data in Outlook for an account that resides on an Exchange server there is a cool feature I recently discovered to recover your data. Click on the Deleted Items folder in Outlook. Then you will notice that the item on the Tools menu called Recover Deleted Items is active. Depending upon your IT Admin, you can usually recover anything lost for several weeks. It is a life saver. The Chapura conduits are much more feature-rich that the ones palmOne supply for Outlook synch. While the palmOne conduits for Outlook do have this provision for multiple PCs synching to one profile, the option does not work as well as Chapura's software. I suggest you invest in PocketMirror XT Pro edition and your problem will be sorted out. You can try it for free I believe to see if it suits your needs. I don't have the bandwidth the research the items you asked me about. Someone at Palm Source may be able to comment upon this as they own all the code and IP for HotSync now rather than palmOne. It makes a ton of sense that the model be 1:1. It was extended thru options like network HotSync and for the Ethernet cradle that used to be available. Those multiple PC scenarios were anticipated but in those instances you were either synching direct to a server or to your source PC via TCP/IP. In the case of Outlook where the account resides on an Exchange server, it makes sense that you can synch to multiple PCs as long as the PCs know you synch in multiple locations. Otherwise you get duplication.
Posted on Sep 11, 2005
The HotSync Manager was not designed to work this way. While it may seem like a good idea to do what you are doing, I would never consider doing it. HotSync was designed to be a one-to-one relationship between a set of data on your PC and a set on your handheld. You are giving contrary messages to each PC by using it this way. If you synch to an exchange server (via your Outlook account) you can get away with doing this because PocketMirror or the palmOne Outlook conduits and other conduits have settings you can make to notify HotSync that you are 'two-timing' :-). However if you synch to Outlook in work and then to Palm Desktop at home (I suspect this is your scenario), I disrecommend this. I recommend setting the Home PC to be a slave. That is, I set the conduits at home to be handheld overwrites desktop for the four personal information conduits - Calendar, Contacts, To Dos and Memos. Then when I am at home if I want to change some data, I add it to the handheld not on the PC. That way you have a kosher set of data that is up to date on the handheld and on your work PC. When you synch to the home PC, this data is cloned to the home PC from the handheld. You can continue as you are but you will always have some uncertainty on your data integrity. Losing precious contacts or not showing up for a key appointment is a bad deal.
Posted on Sep 11, 2005
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