Problem syncing with two computers

You can use the BlackBerry Desktop Manager to synchronize your organizer data
(calendar entries, contacts, tasks, notes, and memos) between your BlackBerry smartphone and your Mac computer.
In order to synchronize with Microsoft® Entourage, Apple® Sync Services functionality must be turned on in the
Microsoft Entourage application. To accomplish this, complete the following steps:-
note:-Back up information and data before changing any settings on your Mac computer.
1) If the BlackBerry smartphone is connected to the Mac computer, use the Eject option to remove the BlackBerry
smartphone from the Mac computer.
2) Close the BlackBerry Desktop Manager.
3) Open Microsoft Entourage.
4) On the Microsoft Entourage menu bar, go to Entourage > Preferences.
5)Within General Preferences, click Sync Services.
To turn on contact list synchronization, select the Synchronize contacts with Address Book and MobileMe check box
To turn on calendar synchronization, select the Synchronize events and tasks with iCal and MobileMe check box
note:- When Sync Services has been enabled and the OK button is selected, a new dialog window appears with the following choices:

1)Replace Entourage items with Sync Services items.
2)Replace Sync Services items with Entourage items.
3)Merge Entourage items with Sync Services items.
For Additional Information:-
Before the BlackBerry smartphone data is synchronized with the Mac computer, verify that Sync Services is turned
on in the Mac OS X iSync application. This is done by completing the following steps:
1)Open Applications on the Mac computer and click iSync.
2)In the iSync menu, click Preferences.
3)If necessary, select the Enable syncing on this computer check box.

Hi,

Have you tried synchronizing it to a new outlook profile?

Back up information and data before changing any settings on your Mac computer:-

1. If the BlackBerry smartphone is connected to the Mac computer, use the Eject option to remove the BlackBerry smartphone from the Mac computer.
2. Close the BlackBerry Desktop Manager.
3. Open Microsoft Entourage.
4. On the Microsoft Entourage menu bar, go to Entourage > Preferences.
5. Within General Preferences, click synchronize Services.

NOTE:-
1) To turn on contact list synchronization, select the Synchronize contacts with Address Book and MobileMe check box
2) To turn on calendar synchronization, select the Synchronize events and tasks with iCal and MobileMe check box.

NOTE:- When synchronize Services has been enabled and the OK button is selected, a new dialog window appears with the following choices.

1. Replace Entourage items with synchronize Services items
2. Replace synchronize Services items with Entourage items
3. Merge Entourage items with synchronize Services items

Before the BlackBerry smartphone data is synchronized with the Mac computer, verify that synchronize Services is turned on in the Mac OS X isynchronize application. This is done by completing the following steps:

1. Open Applications on the Mac computer and click isynchronize .
2. In the isynchronize menu, click Preferences.
3. If necessary, select the Enable synchronize on this computer check box.

This solution pertains only to the one hour time difference people notice upon syncing to MS outlook.

In iPhone, there are two areas where you have an option to change your time settings.

1. When you go to 'settings', then to 'general', you can set up time and date, and also 12-24 hour format. Please note that changing the time here DOES NOT correct the problem, despite iPhone displaying correct date, time and time zone. Many people in this thread have stated that the problem persisted despite them setting appropriate time zone.

2. When you go to 'settings', then to 'mail, contacts and calendars' row (NOT the 'General' row) - you get an option to change your time zone at the very bottom of all the choices. You will see that wrong time zone is selected here - likely cause of the problem. Correct this choice and the one hour discrepancy between appointments in outlook and iPhone disappears.


Additional problem solutions - in the solution No. 2, if you set 'Time Zome Support' to 'ON', then all your appointments in the calendar will be displayed in the time zone of your HOME address. In other words, for example, if you are a person in central time zone, your appointments will be displayed ALWAYS in central time zone format - they will NOT change automatically when you travel from central time zone to eastern time zone. On the other hand, if you set the time zone support to 'OFF', then all your outlook appointment display times will change and adjust according to any time zone you travel to - This is often an inconvenience since most of us would like to remember our appointments as they were made in our home time zone, regardless of what time zone we traveled to.

Please note that the above solution pertains to only display of appoint times in outlook - This solution does NOT relate to the time displayed by iPhone and how that displayed time adjusts when you travel to different time zone away from your home time zone. This second issue is addressed below -

You can get your iPhone to display the current time in two ways -

1. Either always show the time in your home time zone, regardless of where you are (i.e., a person from Texas central time zone can set up to see the time always in central time, even if he/she travels to another time zone). This display setup is good for people who always think of time in their home time zone and then do mental conversions to reach at the local time zone time.

2. On the other hand, you can get iPhone to do this for you and change displayed clock time automatically to the local time zone that you have traveled to, away from your home time zone. Please note that enabling this capability in iPhone has no bearing on how the appointments are displayed in MS outlook.

Go to 'Settings'. Go to 'General' tab. then click on 'date and time'. Pick the 'set automatically' option to 'ON'. Now, the iPhone will automatically adjust displayed time to show the current time in which ever time zone you travel to.

If you set the 'set automatically' option to 'OFF', then you can select your home time zone. Then, the iPhone will always display time in your home city time zone and will NOT change even if you travel to a different time zone.

So, in summary, there are two places you need to adjust the time zones in iPhone - to do two separate tasks, first task of displaying appointments always in your home time zone upon syncing with outlook thereby avoiding the one hour skip; Second task of getting iPhone to display either your home time zone clock, or getting it to adjust current time to reflect the time in new time zone you travel to.

Hope this helps.

Something similar happened to me due to incorrect periodic entries in the Datebook, try disabling all elements in the Hot Sync, try it, and if it works, then add them one by one until you find the offending one, then focus on clearing that DB.
(Actually i simply stopped synching Datebook since i didn't wanted to loose all the history of appointments i have).

got start> programs > active sync> open> then connect the usb cable...after phone is detected try to do sync. reinstall active sync can also help.

Try to change conduits to hotsync with PDS, if it will work then the problem is with the MSOutlook.

This is how I got it working. Don't use wireless sync software, someting is definitely buggy with it. Here is what I did to resolve sync errors: 1. Perform a hard reset on the Palm 2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old. 3. Connect the Treo to your computer. 4. Right click the Hotsync icon in the taskbar and click Custom. Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld. 5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now

I was ready to give up completely. Uninstalled, reinstalled, nothing worked. Here is what I did to resolve sync errors: 1. Perform a hard reset on the Palm 2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old. 3. Connect the Treo to your computer. 4. Right click the Hotsync icon in the taskbar and click Custom. Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld. 5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now. This worked for me. I hope it helps with your errors.

Click on the hotsync icon in your system tray and then click "custom". That will bring up the list of things you are configured to sync with (conduits). For each of the ones you have problems with, click that conduit and then make sure it's set to sync the way you want...desktop overrides, handheld overrides, syncronize, etc. Potentially you have some of them selected as "do nothing". What shows up when I click custom from hotsync are the following Outlook Conduits: Calendar, Contacts, Tasks and Memos. If you don't have those showing up, you need to update your Outlook conduits on your PC. If you have them, click to select the problem conduit, then click "change" and select what you want to have happen.