Question about Palm m500 Handheld

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Hotsync with XP Pro and Exchange

Can someone point me to a detailed explanation as to how I can install hotsync software on user accounts that don't have administrator privileges? In this envrionment the users are using XP professional, logging into a domain where the accounts are maintained on an NT server (soon to switch to 2003) and their mail accounts are maintained on an Exhcange server. The palm desktop will not install as a user. When installed as an admin it won't sync when logging back in as that user. Palm support sent an email saying to install the package with elevated privileges. I'm not sure what that means. I would think there is a detailed How To somewhere that explains this very common situation but I can't seem to find it.

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Good question - how to elevate your rights for a particular user. Your administrator needs to log you in under your username and temporarily grant you the rights to install software, install a driver and to write to the registry. The rights need to be left active thru the time that you perform your first HotSync operation, as this is the moment when the driver is activated (the registry entries geet written when a driver is 'enumerated').

Posted on Sep 11, 2005

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