Printer shows 83c00020 on the screen and I can't trun it off.

The error code 83c00020 appears when the printhead of the system fails. Fix the error by resetting it and changing the printhead of the printer. Follow the steps below to fix it.
Step 1: Turn on the printer and remove the power cord from it.
Step 2: Leave the printer for 60 seconds.
Step 3: Connect the power cord back to the printer.
Step 4: The printer should turn on automatic
Step 5: If the printer does not turn on automatically, then do it manually.
Step 6: Open the cartridge access door.
Step 7: Remove the printhead out of it and keep it aside for recycling.
Step 8: Buy the original printhead accessory from the HP website.
Step 9: Replace the printhead and close the cartridge access door.
Step 10: Following the above steps should have fixed the error.
For Support Call Our Toll-Free 1-866-293-9220

check the power supply you may have had a surge and need a new power plug/supply...thank
your power co.

Read through NINETEEN(!) other FIXYA "solutions" for the '83C00020' error: http://www.fixya.com/tags/83c00020

Pick the one that works for you.

as posted for another model, I solved the described problem by holding down the "OK" button at the same time as the "ON-OFF" button on the printer console.

press cancell (red x)button adn power button at same time then release.you will see enter special key combo on screen. then press blue button once then green button once then gray button once. it willshow some support url... then press blue button 2 times you will see reset menu.press ok on it. then press blue button 2 times agaiun you will see semifull reset. press ok.then pritner will turn off.turnm it back on it will get resolved.

I cannot get the unit to work at all, it will not turn on or off. On the display screen I get the error message 83C00020 and the memory card light continues to blink on and off. I will not print, scan,fax or copy. I cannot override, I have tried the # and 6 reset but to no avail. I have called tech support and they said it was a 'hardware' problem that could not be fixed at home. Of course, they wanted to sell me a new printer!?! Any suggestions? I am stumped and frustrated.

The information you have left is a bit limiting however best guess you have a driver problem, worth a try- replacing the driver

The latest version can be downloaded from the HP website

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=443024&lc=en&cc=us&dlc=en&lang=en&cc=us

If you are unsure how to swap out a driver leave a comment and I will run you therough it

Hello,

Try unplugging the printer from power for about 10 minutes and then reconnect it and see if that will reset it. You mentioned the error code 83c00020 is that on the printer screen or somewhere else?
I wasn't able to find that exact error is that the way the error actually displayed?

Reply back and let me know. Hope this helps. Please remember to rate this information.

Thanks

I had the exact same issue with one of these printers. 83C00020 on the display with a blue background. printer will not power off.
Try this - Press and hold the OK button then press the power button to reset the printer .
I did this and it powerd on ok and is now working fine.

try this site
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en