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Re: Hotsync Error 4364; How do I find task which...
Are you synching your Palm V with Outlook using the supplied software (Chapura PocketMirror stadard edition)? I have never heard of this error - it is not documented on any website I could find including that of chapura who usually are very thorough.
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This morning I downloaded LifeDrive Update 1.0, and when I did a HotSync afterwards, I got an error message saying,
Handheld Tasks application database version not supported.
Handheld Notes application database version not supported.
Now my contacts, memos, tasks, calendar entries and possibly other items are all gone!! This is the core data that is the reason why I use a PDA! I would be totally distraught, except that the data does still seem to exist in Outlook on my PC.
I am running Outlook 2002, SP3 on a WinXP machine. Can anyone help to fix this problem?
to be able to hotsync with outlook u need to install the Palm Dektop, and while installing check the option synchronize with outlook.
this will install conduits that make the hotsync with outlook possible, and don't forget that only the conatcts, calendar, memos and tasks are synchronized with outlook, the rest (if it is interisting u ) will be synchronized with the PDS.
It's probably looking for names.nsf on your pc. Try c:\lotus\notes\data\names.nsf or search for it. The fact that it can sync email without error tells me that it's NOT looking for your id file (name.id). There's a slight chance that it's looking for your notes.ini file (c:\lotus\notes\notes.ini) on your pc.
Hard-reset your Palm to erase all data (that usually involves pushing the small "reset" button on the back, then pressing the "power on" button until the device boots, and then pressing "up" to confirm the hard-reset)
After that, sync your palm. The sync software will ask if you want to use your existing profile or create a new one. Create a new one. Then the program will offer to sync your Outlook profile with your Palm. Click on "ok", and a message asking you to accept to sync your Outlook data with more than one profile will pop-up. Click on OK, again... and that's it!
1. make sure Outlook is running on the PC
2. make sure hotsync is running
- right click on the hotsync icon in the system tray
- click custom
- set all the things you "want" to sync and setup the way you want them (i.e. handheld over rides PC, they both sync, etc)
3. have VersaMail configured and setup as well...that's where your Outlook mail will come from
4. Push the hotsync button on your cable/cradle
This should get you started. If I missed a step, it should be obvious in the Hotsync log, so check the log after doing a Hotsync.