You will need to find the make and model number of this DVD ROM device and then visit the makers website. See their support/downloads section.
Once there check for the latest drivers for this particular device for your version of Windows.
Make and model number can be found on the top of the DVD drive, or check Windows device manager. Right click My Computer in the Start menu and Select Properties, then click the hardware tab, then click device manager.
A driver update for this device may be all that it needs.
A last resort would be to flash the firmware of the DVD drive to the latest version. This is a last resort as a failed attempt will render the drive useless. Often though it solves the problem. If you do go for this method, you will need to download and install only the latest firmware update for this EXACT DVD ROM drive must be used.
Take care!
damnor01
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