This model of Presario has an audio controller that supports the high
definition audio. You
need to have Microsoft Universal Audio Architecture (UAA) Bus Driver for
High Definition
Audio installed on the computer before installing the audio driver.
Here is the link for the Microsoft Universal Audio Architecture driver
that need to be
installed before installing the audio driver:
ftp://ftp.compaq.com/pub/softpaq/sp30001-30500/sp30301.exe
or
ftp://ftp.compaq.com/pub/softpaq/sp32501-33000/sp32646.exe
or
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=PSG_I22669-107348&jumpid=reg_R1002_USENNote: Please copy the entire link starting from "ftp" to "exe" and paste
it in the address
bar of the browser in your computer and press enter.
Conexant CX20549-12 High Definition Audio driver:
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36090.exe
Note: Please copy the entire link starting from "ftp" to "exe" and paste
it in the address
bar of the browser in your computer and press enter.
1. Click on Start and select Run. Now type devmgmt.msc and press enter.
2. Right click on "Audio device on High Definition Audio Bus" and click
Update driver.
3. Select "Install from a list or specific location"
4. Click Next. Then select "Don't search, I will choose the driver to
install"
5. Click Next and then select "Sound, video and game controller" from the
list.
6. Click Next and then click Have Disk.
7. Click Browse C:swsetupsp36090 folder and select the .inf (wis30b2a)
file and click open and Continue with the onscreen instructions.
Similarly install Modem Drivers:
Conexant CX20548 Modem Driver for Microsoft Windows XP
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36089.exe
1.Right click on "Modem device on High Definition Audio Bus" and click
Update driver.
2. Select "Install from a list or specific location"
3. Click Next. Then select "Don't search, I will choose the driver to
install"
4. Click Next and then select "Modem" from the list.
5. Click Next and then click Have Disk.
6. Click Browse C:swsetupsp33890 folder and select the .inf (wis30b2b)
file and click open
and Continue with the onscreen instructions.
Video:
http://downloadmirror.intel.com/14388/a08/win2k_xp14311.exek
Chipset:
http://downloadmirror.intel.com/13799/eng/ChipUtil.exeIntel Pro Wireless:
ftp://ftp.hp.com/pub/softpaq/sp33001-33500/sp33404.exe
or
ftp://ftp.compaq.com/pub/softpaq/sp33001-33500/sp33404.exe
or
ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32156.exe
or
ftp://ftp.compaq.com/pub/softpaq/sp32001-32500/sp32156.exe
Note: Please do not click on the link. Copy and paste the link in the new
browser window and press enter.
Installation Instructions :
1. Download the SPXXXXX.EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.
3. Restart the notebook when the installation is complete.
This should resolve the issue. If issue persists and you need further
assistance, please get back to us with SessionID: 10011011208244655996
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