there are different reasons for stuck up disk tray
1. load belt is worn out already
2. driving gear for mechanical loading disc tray has broken teeth.
3. cd got stuck up between the loading disc tray and the plate holder.
You will need unplug your device first and then unscrew the cover of your unit and find it yourself to know what causes it not to open.
once the cover is out, the mechanical loading disc tray will be exposed.
1. remove the stuck cd
2. plug the unit and turn on, to get access the belt, wait for the disc tray to move to the pull out position, then unplug your device.
3. plug the unit and turn on, if the disc tray do not move, use your finger to move the tray and see which gear is broken.
belts are available from this site. just have to measure the correct diameter of the belt in your unit
http://electronics.mcmelectronics.com/search.php/ui.php?lastSearch=belt+cdr201&lastDims=4294967285&Ntt=belt&ctl00%24ct1%24RefineButton=Refine
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