Will someone please explain why I am having so much trouble? I am trying to sync between Outlook 2003 and a Tungsten C. I have NEVER had any trouble until I started using VersaMail to sync my mail in my outlook client.
I have a Dell D600 Laptop running Windows XP Professional, Tungsten C running standard version of VersaMail.
I just sent back the Dell Axim x50v and told my client to get a Tungsten C because I NEVER HAVE PROBLEMS WITH MINE. Well, now I am starting to regret my decision. Since I have started using VersaMail, four out of five times when I sync, it tells me there was an error and sorry for the inconvenience. This is killing me and I dont know what to do. Someone please help. I am at my witts end.
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I would recommend contact the palm free chat. Here is a link for that. I have a TX and have used the chat feature myself and always with good results. Scroll to the bottom of the page and then you will see Palm chat. From there click on chat now and follow the directions. Best wishes.
did you add the PC in trusted mode at your phone? Activate the contacts sync with your email which configured at the phone and add the same email account in your outlook. All contacts will be synced automatically.
Don't skip the initial HotSync for secondary computer!
Alright, I figured this one out on my own and figured I'd post what I'd learned so that others don't have to endure the teeth mashing, hair pulling, snarling frustration. (self induced as it may be)
My experiences have taught me to not always trust a cookie cutter installation wizard...especially for custom app installations (ie: primary = home, secondary=work, total sync, no priority). So, I did not perform the initial sync during installation of the palm software fearing that the new installation would NOT recognize that the work computer was a secondary machine and resultantly wipe out the old palm data from the primary machine. Turns out, as I saw in many other unrelated posts, that it's difficult (if not impossible) to specify conduit direction to outlook 2003 outside of the initial sync (this prompted me to specifically look for conduit direction during install). So, this wizard is one I should have trusted...by mistake...because of weak program design.
By the way...once I specified sync with outlook during the initial sync, EVERYTHING works fine despite not having installed the two "imperative" conduit updates (they were uninstalled after several previous failed attempts at this).
Hope this helps
After installing, reinstalling, deleting, hard resets, hitting head against wall... I tried installing the Pocket Mirror conduit as a last ditch effort. An error message popped up saying it could not find the mapi32.dll file. I looked at another PC, located that file in the windows32 directory, copied it to my PC, and I was able to hotsync with Outlook. To test this, I uninstalled the Pocket Mirror and Palm desktop SW, then deleted the mapi32.dll. Installed the Palm 4.1.4 sw, outlook 101 update, plus the conduit update, had same error messages. Added the mapi32.dll to the windows32 directory - was able to successfully sync with Outlook!
if u want to sync with outlook , u would either have to buy the installiation disc from palm online store or call up tech support , it will cost u, or if you want u call also chapura and buy the outlook conduits from them , u dont get the outlook conduits on the website . In the installiation disc u get the outlook conduits .