ActiveSync 'Unresolved Items'

My HX4700 has been happily running ActiveSync 3.8 - and syncing between the PC at work, and my PC at home. However now, if I attempt to sync at home it gives 'unresolved items'. If I select 'resolve' it errors that it cannot sync without Outlook. Sync appears to work OK if I start up Outlook - but without Outlook running it continues to give 'unresolved items'. It used to happily sync without Outlook actually running. Any ideas anyone?

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At some point when I installed some windows updates, my Outlook started asking if I wanted to allow ActiveSync to access Outlook's data and for how long. Do you get a dialogue like this when you sync while Outlook is running? Could it be that when it's not running, you aren't given the dialogue and thus permission is not granted to ActiveSync to access the data?

Posted on Sep 11, 2005

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