We have had nothing but problems with this oven - what a lemon!!!! We have had the computer replaced 5 times in the short time we have had this. Now, our top oven is not heating. The repair man says we need another computer but this doesn't seem to make sense to me since the bottom oven works just fine and I am able to turn on the upper oven, everything looks like it is working but there is no heat, its not even warm. Is there something else that it could be? I have read all the reviews on this model and I cannot believe that kitchenaid is not standing by its product and offering a recall!!!! It seems that this was a common problem. This is the last kitchenaid product I will own.

most older ovens will not operate properly unless the time has been set correctly to present time.
Nothing Works, or the Oven / Range / Stovetop Works Only At Certain Times:
1.Home breaker flipped or the fuse blown?Possibly an electrical surge has flipped the breaker. Check your breaker or fuse box and replace or reset as necessary.
2.Power cord plugged in?Grab the plug and wiggle to determine a good connection.
3.Power cord damage?Damaged rubber with wires showing through or the wire is being pinched can cause issues. Electrical tape is acceptable for covering damaged wires.
4.Aclicking sound could be something wrong with a relay. Check for any loose connections around the main control board on your oven. The click you hear is a relay losing power and switching back on. If the clock resets then something is causing power interruptions to the board.
5.
6.Even a bad relay door switch will hinder your oven from operating.

If your oven has internal fuses, a wiring or component problem could have caused a fuse to blow. A blown fuse is an indication that a component has shorted or failed, and the problem will need to be corrected. Most ovens that use fuses will have an indication of the circuits that are affected by a particular fuse. If an oven fuse has blown, then you should inspect the oven element and the associated wiring to determine the cause before replacing the fuse.

Nothing Works, or the Oven / Range / Stovetop Works Only At Certain Times:
1.Home breaker flipped or the fuse blown?Possibly an electrical surge has flipped the breaker. Check your breaker or fuse box and replace or reset as necessary.
2.Power cord plugged in?Grab the plug and wiggle to determine a good connection.
3.Power cord damage?Damaged rubber with wires showing through or the wire is being pinched can cause issues. Electrical tape is acceptable for covering damaged wires.
4.Aclicking sound could be something wrong with a relay. Check for any loose connections around the main control board on your oven. The click you hear is a relay losing power and switching back on. If the clock resets then something is causing power interruptions to the board.
5.
6.Even a bad relay door switch will hinder your oven from operating.

If your oven has internal fuses, a wiring or component problem could have caused a fuse to blow. A blown fuse is an indication that a component has shorted or failed, and the problem will need to be corrected. Most ovens that use fuses will have an indication of the circuits that are affected by a particular fuse. If an oven fuse has blown, then you should inspect the oven element and the associated wiring to determine the cause before replacing the fuse.

Try turning the main power off to the house for 5 mins and turn it back on see if that reset your oven.

Nothing Works, or the Oven / Range / Stovetop Works Only At Certain Times:
1.Home breaker flipped or the fuse blown?Possibly an electrical surge has flipped the breaker. Check your breaker or fuse box and replace or reset as necessary.
2.Power cord plugged in?Grab the plug and wiggle to determine a good connection.
3.Power cord damage?Damaged rubber with wires showing through or the wire is being pinched can cause issues. Electrical tape is acceptable for covering damaged wires.
4.Aclicking sound could be something wrong with a relay. Check for any loose connections around the main control board on your oven. The click you hear is a relay losing power and switching back on. If the clock resets then something is causing power interruptions to the board.
5.
6.Even a bad relay door switch will hinder your oven from operating.

If your oven has internal fuses, a wiring or component problem could have caused a fuse to blow. A blown fuse is an indication that a component has shorted or failed, and the problem will need to be corrected. Most ovens that use fuses will have an indication of the circuits that are affected by a particular fuse. If an oven fuse has blown, then you should inspect the oven element and the associated wiring to determine the cause before replacing the fuse.

Stuck Keypad. Roper ovens with 2 Digit Displays:
F0 Defective ERC Replace ERC
F1 Defective ERC Replace ERC
F2 Oven over heat Replace defective Sensor
F3 Oven Sensor Open Check/Replace Sensor
F4 Shorted wire or Sensor locate short and correct it or replace Sensor
F5 Defective ERC Replace ERC
F6 Problem with time keeping circuit Reset Time or cooking operation and check for proper ground
F7 Shorted or sticking button Clean button or replace ERC
F8 Defective ERC Replace ERC
F9 Door Latch Error Check latch and latch circuit

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

replace relay board

THE ELEMENT SOUNDS LIKE IT IS SHORTED BIG TIME TO TRIP 100 AMP BREAKER. I CAN'T SEE WHY A ELEMENT BEING TOUCHED WOULD DO THAT. CHECK THE WIREING TO THE ELEMENT AND MAKE SURE NOTHING ELSE HAS SHORTED TO ALSO CAUSE THIS PROBLEM, PLEASE TURN THE POWER OFF FIRST. BUT THE ELEMENT CAN BE REPLACED AND NOT THE WHOLE STOVE

HI, no need to replace the unit at this time. this is a Open or shorted oven temperature sensor (RTD).

Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.

Ok, the first issue is the oven temp sensor. it is shorted. you will need to replace this device asap. Now, the second is is concerning the Self clean latch. it is not functioning and it is unable to be locked by the control(shorted). Use the procedure below to test this device.



1. If door latched:

1. Disconnect power from unit.
2. Check wires and connectors from control to door switch, then from door switch to control. If no damage to wires and all connectors okay, proceed to step C.
3. Replace door switch.
4. Re-apply power.
5. Press and hold any key down for 1 minute to clear F5 failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct.

2. If door not latched:

1. Disconnect power from unit.
2. Check wires and connectors from control to latch switch, then from latch switch to control. If no damage to wires and all connectors okay, proceed to step C.
3. Repeat steps A and B for door switch.

3. Measure door switch (door open = switch open small low voltage terminals). Replace switch if defective.
4. Measure latch switch (unlatch = switch open, CAUTION - oven light contacts are closed). Replace switch if defective.
5. If corrections are made in any step, reconnect power to control. Press and hold any key for 1 minute to clear R failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct.
6. If failure remains, disconnect power and replace control.

F0 Defective ERC Replace ERC
F1 Defective ERC Replace ERC
F2 Oven over heat Replace defective Sensor
F3 Oven Sensor Open Check/Replace Sensor
F4 Shorted wire or Sensor locate short and correct it or replace Sensor
F5 Defective ERC Replace ERC
F6 Problem with time keeping circuit Reset Time or cooking operation and check for proper ground.
F7 Shorted or sticking button Clean button or replace ERC
F8 Defective ERC Replace ERC
F9 Door Latch Error Check latch and latch circuit