1.My Toshiba E740 connect fine with my desktop pc via activesync 3.7. "connected/synchronized".
2. When I try to install some app the normal screen begins but sundenly I got a message that says: "unable to retrieve the mobile device information. Please try again"
3. I already unnisntalled an reinstalled activesync with the same bad results.
Could you help me to solve this prob?
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2. From the options of Personal, System, & Connections, chose connections.
3. Tap on USB to PC icon.
4.
Here lies the demon. There is a small box with lengthy explanation line
(probably automatically ticked) which says "Enable faster data
synchronization" you just need to uncheck it and tap on ok.
2. From the options of Personal, System, & Connections, chose connections.
3. Tap on USB to PC icon.
4.
Here lies the demon. There is a small box with lengthy explanation line
(probably automatically ticked) which says "Enable faster data
synchronization" you just need to uncheck it and tap on ok.
dear abid,
connecting the i-mate to computer using bluetooth is a good and a fast way and give you the an option to connect more than one device,
you can connect through bluetooth with this procesure :
step one: set up a bluetooth COM port :
1- Open the Bluetooth Devices Control Panel.
On the Options tab, select Turn discovery on and Allow Bluetooth devices to connect to this computer.
2- On the COM Ports tab, click Add.
3- Select Incoming (device initiates the connection) and click OK.
4- Note the number of the COM port that was added. The COM port number must be no higher than 20.
5- Click OK to close the Bluetooth Devices Control Panel.
step two:
1- In ActiveSync on the PC, on the File menu, click Connection Settings.
2- Select Allow connections to one of the following.
3- Choose the COM Port with the number you noted in Step 1 Set up a Bluetooth COM port.
4- Click OK.
Step 3 Start Bluetooth sync from your device:
In ActiveSync on the device, tap Menu, then tap Connect via Bluetooth.
that's all... and i am waiting for your replay
The Toshiba Pocket PC's e310, e330 and e740 are designed to work together with Microsoft Windows 98, Windows 98SE, Millennium, Windows 2000 and Windows XP.
Microsoft Windows NT4.0 is an older operating system, which does not work together with the Toshiba Pocket PC's e310,e330 and e740.
Technical background:
The Toshiba Pocket PC's have a USB and a Infrared interface to communicate with a Computer. Unfortunately, Microsoft Windows NT4.0 does not support USB nor Infrared. Windows NT supports a serial connection, but the serial interface is not available for the Pocket PC's e310,e330 and e740.
Note:
There is the possibility to synchronize a PDA over Network or Modem but the ActiveSync Software, which is responsible for the synchronization, will need a "first sync" to establish a "partnership" with the PDA. This "first sync" can only be done via USB.
The Toshiba Pocket PC's e310, e330 and e740 are designed to work together with Microsoft Windows 98, Windows 98SE, Millennium, Windows 2000 and Windows XP.
Microsoft Windows NT4.0 is an older operating system, which does not work together with the Toshiba Pocket PC's e310,e330 and e740.
Technical background:
The Toshiba Pocket PC's have a USB and a Infrared interface to communicate with a Computer. Unfortunately, Microsoft Windows NT4.0 does not support USB nor Infrared. Windows NT supports a serial connection, but the serial interface is not available for the Pocket PC's e310,e330 and e740.
Note:
There is the possibility to synchronize a PDA over Network or Modem but the ActiveSync Software, which is responsible for the synchronization, will need a "first sync" to establish a "partnership" with the PDA. This "first sync" can only be done via USB.
The Toshiba Pocket PC's e310, e330 and e740 are designed to work together with Microsoft Windows 98, Windows 98SE, Millennium, Windows 2000 and Windows XP.
Microsoft Windows NT4.0 is an older operating system, which does not work together with the Toshiba Pocket PC's e310,e330 and e740.
Technical background:
The Toshiba Pocket PC's have a USB and a Infrared interface to communicate with a Computer. Unfortunately, Microsoft Windows NT4.0 does not support USB nor Infrared. Windows NT supports a serial connection, but the serial interface is not available for the Pocket PC's e310,e330 and e740.
Note:
There is the possibility to synchronize a PDA over Network or Modem but the ActiveSync Software, which is responsible for the synchronization, will need a "first sync" to establish a "partnership" with the PDA. This "first sync" can only be done via USB.
If you put the Toshiba Pocket PC e740 in your USB Cradle you may receive a "Communication Error 608".
This is not a serious error, it is just a false setting in the ActiveSync Program.
Please follow these steps below to correct this problem:
"Tap" on start and choose the ActiveSync program
Then "tap" on "Tools" and choose "Options" in the ActiveSync Program
Check under "Enable synchronization when cradled using" to see if the setting is on "USB"
If it is set on "Bluetooth", please change it to "USB".
Now you can close the application window
Important: Please remove the Pocket PC from the cradle and then return it to the cradle.
This activates the new setting
Important to note:
This above described issue occurs if you "tap" accidently on the Bluetooth Icon in the Program Group or activate Bluetooth of any other reason, the ActiveSync Option will be set to "Bluetooth" instead of "USB".
This setting will cause the "error 608" if you put in the Pocket PC e740 in the Cradle and start to synchronize over USB.
To synchronize your Toshiba Pocket PC (e570, e310, e740) with your notebook over a Infrared connection,
please follow the below instructions:
Ensure that the Microsoft program ActiveSync is installed on your notebook
Ensure that the infrared port of the notebook is enabled
Line up your Pocket PC IR lens with the IR-lens of the notebook
On your Pocket PC, please on to "Start" and select for the menu "ActiveSync"
Tap with Pocket PC pen on "Tools" in the left lower corner and select "Connect via IR.."
The synchonisation will start automatically. Simple follow the on screen instruction to complete the process
Please see below:
Section A - How to use a Toshiba Pocket PC e740 without loss of data:
Never let the battery fully discharge.
Never disconnect the battery from the e740.
Regularly backup your stored data.
Always connect the product to an external power source before changing the battery.
Section B – How to backup your data:
B1 – Using Activesync
You can make a backup of the Toshiba Pocket PC e740 data to your notebook or desktop computer. If you have backed up your data to your notebook or desktop you can restore that data to your Toshiba Pocket PC e740. Periodical data backup is recommended.
The following types of data can be backed up:
FILE: Includes files created by Pocket Word, Pocket Excel, Notes etc. or an additionally installed program.
REGISTRY: Setup information of Windows or programs.
DATABASE: Database information from Pocket Outlook.
When making a backup or restoring data please DO NOT remove the Pocket PC e740 from the USB cradle and DO NOT turn off the power to the device until the backup or restore is completed.
Backup Instructions:
Insert the Toshiba Pocket PC e740 into the USB cradle.
A connection between the e740 and your notebook or desktop will be established.
Please close all active applications on the e740.
On your notebook or desktop start Activesync and select Tools and then Backup/Restore.
Select Full Backup.
Select Back Up Now to start the backup process.
B2 – Using a Compact Flash (CF) or Secure Digital (SD) Memory Card:
a) How to insert a Compact Flash Memory Card:
Ensure the e740 is connected to the mains.
Turn the e740 off.
Remove the dummy card if necessary.
Confirm the direction of the Compact Flash memory card by lining up the side grooves of the card and groove edge of the card slot.
Insert the card smoothly and completely.
b) How to insert a Secure Digital Card:
Ensure the e740 is connected to the mains.
Turn the e740 off.
Remove the dummy card if necessary.
Insert the Secure Digital card with it’s contact surface (the metal contacts) facing the back of Toshiba Pocket PC e740.
Press the card down until it clicks.
You can make a backup of the Toshiba Pocket PC e740 data to your Compact Flash or Secure Digital memory card. If you have backed up your data to your Compact Flash or Secure Digital memory card you can restore that data to your Toshiba Pocket PC e740. Periodical data backup is recommended.
The following types of data can be backed up:
FILE: Includes files created by Pocket Word, Pocket Excel, Notes etc. or an additionally installed program.
REGISTRY: Setup information of Windows or programs.
DATABASE: Database information from Pocket Outlook.
When making a backup or restoring data using the DataBackup program please DO NOT remove the Compact Flash or Secure Digital card from the Pocket PC e740 and DO NOT turn off the power to the device until the backup or restore is completed.
Backup Instr
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