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Go to Creative.com and click on support-if your product is not listed-there is an option at the bottom of the page to search for what you do have-they have the drivers and everything else there. Hope this helps. It says that its at the "end of service life" and they have a driver for it there.
All support for the Zen Micro is on next site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=10795&prodName=ZEN Micro&subCatName=ZEN&CatName=MP3+Players&VARSET=prodfaq:PRODFAQ_10795,VARSET=CategoryID:213
Driver support for Vista and earlier Windows Operating Systems.
goto creativelabs.com and under the support section there should be some options for downloads and firmware for your mp3 player go there and find your model and the flashing utility and there you go :)
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