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Hi, I don't know if I pressed the wrong button or if a cd-rom that we were trying to get to open up, caused the problem but everything on the screen has gone very large, the magnification still says 100%. How can we fix this? Thank you for your time!

Posted by Darryl Traves on

  • Darryl Traves Jul 23, 2011

    Hi, Sorry it has taken me so long to get back to you, I have been helping a neighbour! I am currently running a virus scan with our security software, I will try some of your suggestions when it is finished! It should not be a virus in my opinion ( not that I am an expert ). It may have been a stray click on the key board with my big fat fingers or a childrens cd rom that we have used in the past which did not want to run.? I am not an expert or even competent but that is my uneducated opinion. Thank you for your time! Darryl.

  • Darryl Traves Jul 23, 2011

    Hello again, The scan did not find any viruses. I tried the right click on the desktop, properties, settings and change the resolution. It appears to be back to normal now! Thank you very much for your help and advice, it is much appreciated! Many thanks. Darryl

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Catalin Turcu

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This can be caused by more than one issue ..If you accidentally got in the safe mode..restart the computer ..and let it log-on the correct way ..(when the mode screen is on ..choose the last configuration that worked ..or normal start ..)
Another cause may be the accidental change of the resolution ..and this can be changed back ..from the video card management..(resolution ..and choose a larger one ..Actually ...if you do not know the one you used to have ..try a few until the screen is back to the way it was..and than accept the configuration ) ..
The last cause can be a failing of the video card driver..and in this case you have to insert the video driver cd ..and run it again ..It will automatically calibrate the resolution after you finish and restart ..)
If you do not have the disk ..look on the support site ..or ..let me know what video card you have ..and I will point you to the driver...If it is an on board video card ..the driver will be on the motherboard"s drivers CD..In any case..usually it is just a resolution matter..
You can also try just to click right on desktop ..choose properties..than look for settings ...and in there you will find a slide which is adjusting the resolution ..and increase the value and select it by clicking apply ..than confirm the changes by choosing to keep the selected one ..
Have a nice day !

Posted on Jul 23, 2011

  • Catalin Turcu
    Catalin Turcu Jul 23, 2011

    when I refereed to scan for hardware changes it is not a virus scan ..that operation force the computer to scan the devices and install the ones that are not sent on plug-in ..and install them automatically ..This is what happen and the hdd was seen again proper way ..

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