Compaq Presario CQ62-215DX Laptop Logo
Posted on Jun 27, 2017
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I have a Compaq Presario CQ62, the wireless button stays amber, I have pressed it and it wont change to blue. I have never used the WIFI previously and it has always been amber color. Ive tried to turn on thru BIOS and i couldnt figure that out. I tried going thru the control panel. I spent 8 hours trying to figure out and still cant. Customer svs says i have to pay them 100 to update warranty before they will assist me. someone please help.

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Wiki007

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  • Posted on Jul 06, 2017
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Try Update ISO XP SP3 http://atozfiles.com/softwares/getintopc-windows-xp-service-pack-3-iso/ then tell me Response. http://atozfiles.com/softwares/getintopc-windows-xp-service-pack-3-iso

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  • Compaq Master 10,558 Answers
  • Posted on Jun 27, 2017
Lawrence Oravetz
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Perhaps you don't even have a wifi card installed in the notebook.They don't come standard unless you specify it at the time of purchase

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Larry Ng

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  • Compaq Master 14,606 Answers
  • Posted on Jun 27, 2017
Larry Ng
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Its and HP, HP owns COMPAQ, all of it. for vast years.

well it can only be these reasons, on this very old PC.
its now not supported
then you post lacking what OS you are running, making accurate answers impossible , so go to GENERIC mode.
my guess the virus magnet called XP with zero support for 3 years./

  1. its infected, with virus, or that virus corrpted the OS.
  2. the wifi car is bad, seen many bad this old, it happens.
  3. BIOS has it turned off, sorry there are no bios books to answer that now, HP deleted them due to too old. after 10 years.
  4. The software for the wifi , is 2 fold, the wifi driver must be good and the driver that makes the amber button must be good.
  5. by good, it must match the OS you run. unstated by you.
that amber means 2 things, im in airplane mode, (no its dead.)
means the driver is dead, or the chip is dead. or....

the chip will be dead if BIOS has it DISABLED in all cases.
was this the real model>???

CQ62-215DX

if you study PCs and for sure study chips in them
you learn fast that the wifi card (or minipci ) or what ever is there can be made by many suppliers. Intel,,Realtek, , Broadcom, and more.
HP (old compaq) used many of them throughout a production run
some runs ran many long years, even 5 years
and they also have wifi+blutooth option cards, got bluetootH?

what is in your PC only HP knows, by SERIAL numbers
I know because I have PCI scanner, that i can run on your PC.
I run the scanner and see the Intel chip and model there


but is here.
lets say , you said W7 32 bit then at HP.com you found your page
took me 1min to do that.

yup in fact has lots of chips. used on this PC, see that fact here

https://support.hp.com/us-en/product/Compaq-Presario-CQ62-200-Notebook-PC-series/4149939/model/4221225?jumpid=reg_r1002_usen_s-001_title_r0001



why not ask real HP for help.
and not here, we are not HP. not in the least.


https://support.hp.com/us-en/drivers/selfservice/compaq-presario-cq62-200-notebook-pc-series/4149939/model/4221225

after BIOS is on for this......!!!!

there 5 ways to cure this in a savvy shop
1: PCI scaner, tells me in 1min flat all chips inside, (wow)
2: ask HP with your serial number stated.
3: run each wifi driver and see all but one fail. (tedios but works)
4: remove all hatches, find the wifi card, read the name on it, , now you know what it is so the driver match is easy,
5: PNP it. (using the internet)
6: use the F11 key a powerup and reload the whole OS from scratch,and bam it works (bios not off)

keep in mind PNP cant work unless, you have internet.,
wifi dead, is no internet so PNP is dead. easy no?


if you used a ethernet cable from LT to your router, bingo?
and then saw gee i got internet now.
and then did wifi update in device manager you might get lucky.
luck happens, but with XP , rare.


im sure the DM , device manager shows the wifi dead.


why not post saying OS first.
then ask for wifi fix help
and have and ethernet cable in your and first.
or other pc to get drivers.
there is no other way.

looks like 5 chips used on 1 PC.
see? see that ?
its always a problem this

I neversweat this.
I use this tool to find my wifi chip, run scanner then use Database lookup seen there to find true chips name, Boardcom 1234 or ?

http://pcdied.com/pci-101.html





last and not least and the most hard of all are BIOS BOOKs.
wow.
wifi is not simple at all is it, its the most hard topic of all.
for sure connecting.
im reading you hp BIOS pages now, in the manual, called HP Setup by HP, using the hot key ESC.

first turn off this.
LAN Power Saving (select models only) (means off on battery)
if on and pC is on battery , the wifi is shut off, if this is present.

YUP ITS THERE>
read page 99 see that wlan, on off, BINGO
under built in device options in BIOS screens
WLAN Power Saving (select models only)
in the HP service guide bingo

https://support.hp.com/us-en/product/compaq-presario-cq62-200-notebook-pc-series/4149939/model/4221225/manuals?jumpid=reg_r1002_usen_s-001_title_r0001

5 Related Answers

njagga chandoum

  • 2 Answers
  • Posted on Jun 10, 2008

SOURCE: Wireless internet connection problem

the cause of your problem is that you have disable the device from device manager.

you should try uninstalling it and the re-installing, but you should only try this if you got the drivers with you (they might be on the cd that they gave you when you joined them).

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Anonymous

  • 1 Answer
  • Posted on Aug 07, 2008

SOURCE: Wireless Adapter Not functioning

iqbal, could u plslet me know which driver. i dont know what 2 download. cheers

Anonymous

  • 67 Answers
  • Posted on Sep 12, 2009

SOURCE: wireless device button not working

check if drivers are installed..
if drivers are installed then go to control panel and network connection if xp then right click on wireless network connection and disable and then enabe it..if this solve problem... otherwise check for drivers..

Anonymous

  • 62 Answers
  • Posted on Nov 07, 2009

SOURCE: C 773 TU on windows xp the wifi light is always

Your system natively supports Vista or higher OS that's why this problem occurs...
Try to install Vista or Win 7.Then it will be OK.
The same problem was with me as well.I used to have C737VU.

Boneebone

  • 973 Answers
  • Posted on Jul 12, 2010

SOURCE: compaq presario m2000 blue wireless light doesn't

You should have re-installed the Driver for the Wireless Card, you can do that by going to Control Panel, than clicking on System and Maintenance, and than going to Back Up and Restore, go to Repair Windows using System Restore, you can re-install your Driver that way or go to www.hp.com and go to Support, enter your Model #, and you can re-download your Driver from there.

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