I am having trouble using a samsung digimax 401 camera with windows me.
using the disc supplied with the camera i appear to have been succesful loading digimax viewer 2.1 and arcsoft photoimpression 4.0 but but not so sure about the storage driver.
now with the pc turned on and the camera connected via usb cable as soon as the camera is turned on the pc monitor screen turns blue.
please can someone help
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Re: camera connection turns pc screen blue
A typical issue if the host PC's motherboard drivers were never installed. This and more at http://www.usbman.com
Sadly, you didn't tell the make/model/chipset of the host PC so I can't comment further.
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At the website www.samsungcamera.com site you can download the manual and the driver for the Samsung Digimax 401 and the Digimax 4010 which are the same camera.
To get there go to the site and click on SUPPORT then at the bottom of
page select page number 9 or in SEARCH type in 401 which will take you
to the Digimax 401. DON'T FORGET THE DIGIMAX MODELS 401 AND 4010 ARE THE
SAME. I proved it since I compared my 4010 manual to the PDF for 401
and page per page identical. You will have to select a language for the
manual and assume also for the camera driver. I found that the Samsung
site was not user friendly when I first used it looking for the 4010
model which is not listed but the 401 is there.
To find out you should check on the Samsung website.
1. Navigate to http://www.samsung.com/au/. 2. SelectTroubleshooting from the Support drop down menu, located top/right of screen. 3. In the Search product support field, typeDigimax 4010. (NOTE: Check that it is 4010 and not 401). Press <Enter>.
Look at anything which appears to be relevant. I have quickly scanned the manual for the 401 and couldn't find anything that was related to using it as a WebCam however, SAMSUNG provided the following information to the question:
USB cable to the camcorder and the PC.
Power On the
Camcorder and put in REC Mode. Windows will detect the device. (If
you are using a DuoCam, you must use the Camcorder side.)
or other webcam software.
If using Messenger,
click on the Webcam Button in the message pane of the "contact" with
whom you wish to share video. Read the agreement and click OK.
No need for you to install any CD software because your camera will be recognized automatically as a removable disk when your computer has the following Operating Systems.
For transferring pictures with OS (Windows 98/XP/Vista/2000/MAC 9.2-10.3 ): - Turn off camera - Plug USB cable to camera and PC - Turn on camera - Connect to computer or printer will come out on camera screen - Select the desired one
- Press MENU/OK - "New Hardware Found" will be seen on the right lower corner - A window will pop out with various options - Example: "Open to View Files", "Copt to a folder"...
* If nothing like those mentioned above happened,
Double check through Computer Devices with Removable storage:
- Look for DCIM folder in any of the Removable storage
- Select 100sscam folder inside DCIM folder - Upon opening, all pictures will be viewed
Just try to make sure that you'll be using the USB cable supplied in the package and your PC does have good working USB ports.
And here is the solution... Eureka - we have found a cure. Internal memory of 16MB is shot. Buy a memory stick, insert and voila.... The camera is back too life. And apologies to Samsung....This is really an extrodinary little camera.