Digital camera driver difficulty

I am trying to connect my Sony digital camera (DSC-w5) to my computer to unload the pictures. The driver generates errors when i try to connect to the computer. I have installed according to the instructions, using the driver supplied on disk, rebooting and then connecting. I get the error message "sonycopy.exe has generated errors and will be closed by windows. you will need to restart the program". I have since removed the driver and reinstalled but still get the error. there are no driver updates on the sony site and Sony Tech support is unable to identify the problem. my operating system is windows 2000. I am able to connect to the camera and retrieve the photos through "My Computer" using the camera as a removable drive. the problem is that when i connect the camera I get the same error message every time, and if i disconnet the camera I get an unsafe removal of USB device message.

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.
Master
551 Answers

2 ideas. 1. Use the eject command in Explorer or on the system tray to eject the USB drive safely. 2. Let me be blunt. I can't count how many machines are not up todate on motherboard drivers, BIOS and the OS itself. It's not your fault, but it falls to the owner to maintain the machine.

Posted on Sep 08, 2005

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

0helpful

1answer

How to reset sony dsc-w5?

To reset turn off the camera and remove the battery. Hold down the power button for 15 seconds then release. Reinsert the battery pack and power on the camera.

Read full answer

Feb 25, 2015 • Sony Cyber-Shot DSC-W5 Digital Camera

0helpful

1answer

When I connect my Sony DSC W5 to the computer, it recognizes a device is connected but I no longer get that pop-up that asks me what I want to do with the pictures (for example, "copy to disc, copy to...

Two things to try

One
Connect DIRECTLY to the computer NOT via anything else and use the CORRECT lead not one that looks the same

Two

Remove the memory card and try to read that on a suitably eqiped computer.

Read full answer

Sep 24, 2010 • Sony Cyber-Shot DSC-W5 Digital Camera

1helpful

2answers

Sony DSC-W5 camera and the LCD screen is blank (white)

Remove the Battery pack from the Camera then press and hold the power button for 30 seconds.

Next, reinsert the Battery pack in the Camera and try to turn it ON. Make sure that the Battery pack is fully charged. If the LCD remains white then the LCD screen needs to be serviced or replaced.

Read full answer

Nov 25, 2009 • Sony Cyber-Shot DSC-W5 Digital Camera

0helpful

1answer

Unable to copy pictures from memory stick to the pc

This due to a malfunction in the software your usin to to download the photos.May be because your file no. is reseted.The best way is to connect the pc to your machine.When the software pops in close it down.Manually go to my computer and access the photos from the memory card or camera which appears as a memory storage device

Read full answer

Oct 04, 2009 • Sony Cyber-Shot DSC-W5 Digital Camera

0helpful

1answer

USB Device Not Recognized

try downloading the drivers from sony first http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C116935&fes=true&mdl=DSCW5 that is if you have already downloaded the proper usb drivers for your system in which case other usb device are still working also it is possible that the usb port itself has gone bad or is in conflict with another driver assuming your using windows to check this you can start by telling me which version of windows you are using but more than likely the proper camera drivers will solve the issue

Read full answer

Apr 26, 2009 • Sony Cyber-Shot DSC-W5 Digital Camera

0helpful

1answer

Install driver for sony camera

No need to install any driver as Vista already has driver for Sony DSC-W5, just hook up camera through USB cable with PC and Windows will recognize and install driver automatically.

Read full answer

Feb 26, 2009 • Sony Cyber-Shot DSC-W5 Digital Camera

0helpful

1answer

Cannot down load pictures on computer

Download user guide of DSC-W5 by clicking Sony Support.
Check USB cable and better to try with another usb cable.

Read full answer

Dec 27, 2008 • Sony Cyber-Shot DSC-W5 Digital Camera

0helpful

1answer

Sony Cyber-DSC-W5 DIGITAL

Download user manual of DSC-W5 from Sony Support.

Read full answer

Nov 30, 2008 • Sony Cyber-Shot DSC-W5 Digital Camera

1helpful

1answer

Sony Cyber-Shot DSC-w5 "MEMORY Stick LOCKED" ??? please help!

take your memory stick out of your camera and theres this sliding thing on the back...slide it so that its not on the lock side? does that make any sense? well..good luck!

Read full answer

May 11, 2008 • Sony Cyber-Shot DSC-W5 Digital Camera

0helpful

1answer

DSC w5 has a spot in every picture

Assuimn there is nothing on the lens[I would not think this is the case as it would not show as a distict spot Not ne fora DIY or a repairshop this is a a failure of the CCD. Depending on the age of the camera and model this may qualify for replacement, as there was a reported CCD issue at one time Either that or Sony may offer a replacement at a good discount.

Read full answer

Aug 05, 2007 • Sony Cyber-Shot DSC-W5 Digital Camera