I am trying to connect my Sony digital camera (DSC-w5) to my computer to unload the pictures. The driver generates errors when i try to connect to the computer. I have installed according to the instructions, using the driver supplied on disk, rebooting and then connecting. I get the error message "sonycopy.exe has generated errors and will be closed by windows. you will need to restart the program". I have since removed the driver and reinstalled but still get the error. there are no driver updates on the sony site and Sony Tech support is unable to identify the problem. my operating system is windows 2000. I am able to connect to the camera and retrieve the photos through "My Computer" using the camera as a removable drive. the problem is that when i connect the camera I get the same error message every time, and if i disconnet the camera I get an unsafe removal of USB device message.
2 ideas. 1. Use the eject command in Explorer or on the system tray to eject the USB drive safely. 2. Let me be blunt. I can't count how many machines are not up todate on motherboard drivers, BIOS and the OS itself. It's not your fault, but it falls to the owner to maintain the machine.
Posted on Sep 08, 2005
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