Question about Sony Cyber-shot DSC-W55 Digital Camera

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SonyDSC W55 shutter problems

The shutter on my cybershot clicks in and out 4 times then a message says turn off the power and turn on again, but same thing happens every time rendering the camera useless. can any one help or should I cut my losses and buy another camera and stay away from sony products in the future.

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  • 33bj91 Aug 28, 2008

    Thanks to you all out there who tried to help even tho, the camera is only 18 months old it s going in the recycle bin.

  • Anonymous Jan 28, 2009

    When ever i try to zoom in on a picture the problem happened. It does not zoom and after awhile it tells me to turn off and on again..Dont know why it happen.. HELP!!

  • Anonymous Jan 28, 2009

    The shutter on my cybershot clicks in and out 4 times then a message says turn off the power and turn on again, but same thing happens every time rendering the camera useless

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Sony Cybershot DSC-W55 Digital Camera When taking pictures on any setting it records

Posted on Jan 18, 2009

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A family member had the same problem with the exact same model. She called Sony and after a lot of hassling, convinced them to take it back and repair it. However the problem re-occurred after another few weeks of use. If you do a Google search on that model you will find similar stories about glitches and bugs. I bought her a Cannon for her birthday. Not a great solution but I think you should look into a new unit. Make sure to recycle the old camera at a facility that takes e-waste. Please comment on this thread if you feel the need to.
Take Care,
-WN

Posted on Aug 28, 2008

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Posted on Jan 02, 2017

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I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.



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Also try initializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.
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