On "print" command, paper feed

Go to menu, in tray tray behaving tray1 select as unless paper load,in tray2 page size as any size.. while giving print command select printer properties, goto paper/quality select paper source automatic or tray2 & shoot print command & check...
# if you are not selected tray 1 as unless paper load, it will ask paper to load after command reached to it.
# if you are not selected tray2 as any paper size, defined paper size only it will allow to print..any paper size it will print with out questing you..

Check where you feed the paper you could have something in the way i remember one time i had a ecig charger stuck in mine it did the same thing more than likely something fell in there.

Hi, I had this problem and found that the labels were rolled up the wrong way, make sure the series of horizontal black lines on the labels are nearest to the left side of the printer as you look at it, this worked for me, hope it helps - Paula

You have to check both trays, the cassette and the manual feed:
The Cassette:
Remove the paper tray and inspect everything.. remove the paper, move all of the paper guides and make sure they all lock into place where they should (LTR, LGL, etc)
if the paper size guides are broken/damaged then the machine may not be able to correctly tell the size.

The Manual Feed:
Open up the front door, remove the toner and check the area around the manual feed. You're looking for the flag that tells the machine there's paper in the MFT. If this is stuck it's possible it's incorrectly trying to pull from there.

Try running its Clean Cartridges command.

There is a gear that normally breaks, or cracks and it does not finish feeding past the print head, no parts are available for it unless you find one for sale with a different problem, you are stuck

Turn the machine off, remove all paper in the feed tray, turn the machine upside down, give it a healthy whack on the base. See what falls out. If lots of junk drops out, put everything back and try a test page. If still no go, try feeding a piece of light card BACK through the paper feed from the front. This will A) identify where the jam is occurring and hopefully B) push it out so it can be removed.
It is also possible that something has gone deeper into the machine, but some disassembly would be required to find it.

Start by running a test print from the control panel - with paper loaded, open the panel, press the "feature up" button - the display will say "run self test" and press enter - you should get a "barberpole" test print.

If the paper feeds properly in the self test, your problem lies in the print command, you need to send the appropriate LF character to tell the printer to feed the paper to the next line. You can also enable auto LF in the profile you are using, but this would not be my first choice.

It won't take the paper. It makes the noise and something moves in there. but it won't feed it through.