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Make sure your device is off before performing hard reset. While holding the power button press in on the reset switch with your stylus then release the power button. When a screen appears release the reset switch.
this hard reset is based on a slack joint.
You could test it, if you turn your PocketPC on, and tip on the cover, near the Display or the Battery. If the PDA make a reset, your Pocket PC need a repair.
I have the same PDA but unfortunately I am not the expert. In my opinion it is not possible to install IE separately. It is not known to me that there is any possibility to download IE for PDA as an individual program.
If you have already removed all programs why don’t reinstall the OS and it should work properly again.
Did you already install Windows Mobile 2003 SE?
Please go to www.microsoft.com and download iExplorer!
Try to install it!
If I understand you right there is problem with Touch screen because, I suppose, a mylar is not attached correctly to the Top Case Assy. This causes a permanent pressure on the screen.
I am not sure but there should be changed the top case mylar. In my opinion you should contact Service Partner in your country and ask them what the best way to solve this problem is.
I don't know much about italian warranty conditions bt in Germay you can ask to change the PDA after it is repaired three times without success!
I think it is the best to contact Toshiba Italy directly and tell them your story and ask what to do!
TOSHIBA EUROPE GMBH - Sede Secondaria in Italia
CENTRO DIREZIONALE COLLEONI
Palazzo Perseo - Via Paracelso, 10 20041 AGRATE BRIANZA (MI)
Tel. 00 +39 (0)39 68730.1
Tel. 00 +39 (0)39 68730373
Telefax 00 +39 (0)39 68730369
Like you know if the PDA is without power supply more than 72 hours there is risk of losing data. In my opinion you should be careful about that and data saving is very important. Till now I had no experience with changing battery and I can not give you a precise advice about that.