HP5550 Problem - Have carried out hard reset, as Tom Tom5 front page kept freezing Ipaq. Tom Tom now ok but....When I lanch an application or go to start/programs then close that specific app, I am left with normal font screen but beneath this I can see parts of the app I have just closed. So far all I can do to clear screen is to soft boot, but prob occurs as soon as another app is opened any help would be appreciated

HP iPAQ 500 Voice Messenger Series - Resetting the Device
Sometimes you need to reset your iPAQ if, for example, it is not responding to your pressing a button or your tapping the screen.There are two types of resets.

• Soft Reset - A soft reset stops all running applications, but does not erase any programs or saved data.
• Factory or Hard Reset - A factory or hard reset clears all user-installed settings, programs, and data, and restores your iPAQ to factory settings.

Performing a Soft ResetPerform a normal or soft reset to stop all running applications, to restart the iPAQ after installing a new application, or if the iPAQ locks up.CAUTION:Make sure to close all running applications before performing a soft reset, since a soft reset erases all unsaved data in such applications.Perform a soft reset using one of these two options.

• Turn off the iPAQ by holding down the End key.1 - End Key
• Remove the battery of your iPAQ.

Performing a Factory or Hard ResetPerform a factory or hard reset when there is a need to clear all settings, programs, and data from the RAM.CAUTION:Performing a hard reset will return the iPAQ to its default settings and it loses all information (files and settings, among others) that is not recorded in the ROM. Back up all important information or data before performing a hard reset.Follow these steps to perform a hard reset and return your iPAQ to factory settings.

1. Turn off your iPAQ by holding down the End key.
2. Then hold down the center of the 4-Way Navigation key and turn on the iPAQ again while continuing to do so.1 - 4-Way Navigation Key2 - End Key
3. A confirmation screen opens asking whether you want to perform a hard reset or not. SelectYes . The iPAQ will reboot with its original factory settings.

NOTE:The applications and data present on your iPAQ before performing the hard reset can be reinstalled by synchronizing your iPAQ with a computer using ActiveSync/WMDC (Windows Mobile Device Center).NOTE:If you don't want the iPAQ playing a tune after you turn it on, create a new text document and save the document as StartUp.wav. Replace this new document with the file on your device.

Soft reset Perform a soft reset
A soft reset stops all running applications, but does not erase any programs or saved data.

NOTE: Be sure to close all running applications before performing a soft reset.

To perform a soft reset:

1. Locate the recessed Reset button on the HP iPAQ.
2. Use the stylus to lightly press the Reset button.

Hard reset
To perform a hard reset and return the HP iPAQ to factory settings:

Press Win + OK + Record together.
While doing that, press reset button and hold for 3-4 seconds.
Release reset.
Release buttons.

NOTE: Do not release the buttons until CLEAN REBOOT appears on the screen.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Hi there,
For hanging/Jam problem, few factors can be involved, First of all you have to check, how much space is being left in phone memory after installing particular applications, To check the settings, Go to settings, Memory,
Solutions:
1. Soft Reset,
Try resetting the device while hold down the End Key for few seconds, when the phone is switched off take off battery for few minutes, then try putting the battery again, It will clear the memory used by the softwares,
CAUTION: Make sure to close all running applications before performing a soft reset, since a soft reset erases all unsaved data in such applications.



2. Hard Reset
Hard reset will restore your Ipaq to factory default settings, Perform a factory or hard reset when there is a need to clear all settings, programs, and data from the RAM.
settings.

1. Turn off your iPAQ by holding down the End key.
2. Then hold down the center of the 4-Way Navigation key and turn on the iPAQ again while continuing to do so
   
   3. A confirmation screen opens asking whether you want to perform a hard reset or not. SelectYes . The iPAQ will reboot with its original factory settings.

NOTE: The applications and data present on your iPAQ before performing the hard reset can be reinstalled by synchronizing your iPAQ with a computer using ActiveSync/WMDC (Windows Mobile Device Center).

if you require more assistance feel free to reply to this post
Thanks for using FixYa
Regards-BA

To perform a hard reset you need to press buttons 1 and 4 in addition to the reset hole. This should do the trick.


The guidelines for resetting your phone is given below

Performing a Hard Reset

Perform a hard reset only when you want to clear all
user-installed settings, applications, and data from RAM
(Random Access Memory), where data and applications you have
loaded are stored.

CAUTION: If you perform a hard reset, your Pocket PC loses all data
and programs not saved in iPAQ File Store.

To perform a hard reset:

1. Press and hold down the Calendar and iTask buttons.
2. While holding down these buttons, use the stylus to
lightly press the Reset button on the bottom of the iPAQ
Pocket PC for about two seconds.

HP iPAQ hx2410 Hard reset

3. When the Pocket PC screen begins to fade, release the
Calendar and iTask buttons first, and then remove the stylus
from the Reset button.

Note: If you simultaneously push and hold the Reset, Calendar,
and iTask buttons for more than two seconds, the battery
disconnects. To restart the device, either plug the device into the
AC Adapter or press the Reset button again.
After performing a hard reset, you may need to reinstall
applications stored in iPAQ File Store to restore shortcuts and full
functionality.

4. The Pocket PC resets and powers on.

To return your iPAQ Pocket PC to factory settings after
performing a hard reset:

1. Tap Start > Programs > File Explorer > My Device.
2. Tap the iPAQ File Store folder to open it.
3. Tap Edit > Select All.
4. Tap and hold the selected files, then tap Delete.
5. Tap Yes to delete all file in iPAQ File Store.

Performing a Hard Reset

Perform a hard reset only when you want to clear all
user-installed settings, applications, and data from RAM
(Random Access Memory), where data and applications you have
loaded are stored.

CAUTION: If you perform a hard reset, your Pocket PC loses all data
and programs not saved in iPAQ File Store.

To perform a hard reset:

1. Press and hold down the Calendar and iTask buttons.
2. While holding down these buttons, use the stylus to
lightly press the Reset button on the bottom of the iPAQ
Pocket PC for about two seconds.
3. When the Pocket PC screen begins to fade, release the
Calendar and iTask buttons first, and then remove the stylus
from the Reset button.

Note: If you simultaneously push and hold the Reset, Calendar,
and iTask buttons for more than two seconds, the battery
disconnects. To restart the device, either plug the device into the
AC Adapter or press the Reset button again.
After performing a hard reset, you may need to reinstall
applications stored in iPAQ File Store to restore shortcuts and full
functionality.

4. The Pocket PC resets and powers on.

To return your iPAQ Pocket PC to factory settings after
performing a hard reset:

1. Tap Start > Programs > File Explorer > My Device.
2. Tap the iPAQ File Store folder to open it.
3. Tap Edit > Select All.
4. Tap and hold the selected files, then tap Delete.
5. Tap Yes to delete all file in iPAQ File Store.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

here is your answer
but if you want to solve your problem quick
microsoft takes 11$ to fix it

see this if this help you

Resetting the Device

Sometimes there is a need to reset your Pocket PC. Resetting the
device is known as performing a "soft" or "hard" reset.

Performing a Soft Reset

A soft reset stops all running applications, but does not erase any
programs or saved data. Be sure to save any unsaved data within
a running application before performing a soft reset.
Perform a soft reset to:
■ Stop all running applications
■ Install a new application
■ Restart the Pocket PC if it stops responding

To perform a soft reset:

1. Locate the recessed Reset button on the bottom of your iPAQ
Pocket PC.
2. Use the stylus to lightly press the Reset button.
The Pocket PC restarts and displays the Today screen.




Performing a Hard Reset

Perform a hard reset only when you want to clear all
user-installed settings, applications, and data from RAM
(Random Access Memory), where data and applications you have
loaded are stored.

CAUTION: If you perform a hard reset, your Pocket PC loses all data
and programs not saved in iPAQ File Store.

To perform a hard reset:

1. Press and hold down the Calendar and iTask buttons.
2. While holding down these buttons, use the stylus to
lightly press the Reset button on the bottom of the iPAQ
Pocket PC for about two seconds.


3. When the Pocket PC screen begins to fade, release the
Calendar and iTask buttons first, and then remove the stylus
from the Reset button.

Note: If you simultaneously push and hold the Reset, Calendar,
and iTask buttons for more than two seconds, the battery
disconnects. To restart the device, either plug the device into the
AC Adapter or press the Reset button again.
After performing a hard reset, you may need to reinstall
applications stored in iPAQ File Store to restore shortcuts and full
functionality.

4. The Pocket PC resets and powers on.

To return your iPAQ Pocket PC to factory settings after
performing a hard reset:

1. Tap Start > Programs > File Explorer > My Device.
2. Tap the iPAQ File Store folder to open it.
3. Tap Edit > Select All.
4. Tap and hold the selected files, then tap Delete.
5. Tap Yes to delete all file in iPAQ File Store.

I had the same problem few years ago with my 3950

I kept it on the charger and it just kept doing that, and finaly died totaly.

I send it to repairs and found out it was a motherboard / chipset problem and the motherboard would need to be replaced.

You can do a hard reset by doing the following...

01) Press and hold down the "Calendar" and "iPAQ Wireless" buttons.
02) While holding down these buttons, use the stylus to lightly press the "Reset" button/hole on the back of the iPAQ until the screen goes blank.
03) Release the "Calendar" and "iPAQ Wireless" buttons.
04) Press the "Reset" button/hole again (so that it resets/powers on.)

nstall new ROM from this page ==== http://h18007.www1.hp.com/support/files/HandheldiPAQ/us/download/22776.htm l and all will be OK !!!

You may need to use the hard reset to make the quick gps connection working. but you will lost all ur program or data, including smart nav or tom tom. if you ready want to use the hard reset, remember to download smart nav or tomtom program. or you will end out no map in your system. good luck