I never removed the battery. What just happens is that, there were instances that by the time I look into my unit, I see a countdown and then swoosh! everything is gone! No its not a low battery problem, it is fully charged. No its not a software problem, no other softwares installed - reset to factory and still it hard resets!! Note: I have just was an instance the it says "Unrecognized battery" and yet it was never been reply by anything else, straight from the box (sealed)and it is only 5 months old. My first hard reset experience is when it is 1month old! Is there anyone who can answer us to solve the problem?
You are not alone. I had the same problem here, the battery is just the one bundled with the device and has worked for a year. Now it always got an error message: "An unrecognized battery bas been detected..." Called HP service center, they had no solution. What a shame! Stay away from HP if you can...
Posted on Nov 02, 2008
Yeah
your problem is backup battery
you need to change your backup battery
Posted on Mar 20, 2008
NOTE: The amber charge light blinks while the battery is recharging and turns solid (nonblinking) when the battery is fully charged.In the event of a low backup battery warning, charge the unit immediately before removing the main battery to avoid data loss. To view the amount of charge left in the backup battery, tap Start, Settings, the System tab, and Power.
Charging with the universal desktop cradle and AC adapter Use the universal desktop cradle to charge the HP iPAQ Pocket PC, or synchronize the HP iPAQ Pocket PC with a computer.
Follow these steps to charge the HP iPAQ Pocket PC using the universal desktop cradle:
- Plug the AC adapter into an electrical outlet and connect the other end of the AC adapter to the AC connector on the universal desktop cradle.
- Connect the serial or USB cradle cable into the appropriate port on the desktop PC.Figure : Connecting with the cradle
- Slide the bottom of the HP iPAQ Pocket PC into the cradle and push firmly to seat it.
CAUTION: To avoid damaging the HP iPAQ Pocket PC or the cradle, make sure the pins are aligned before pushing the HP Pocket PC into the cradle.Figure : Charging with the universal desktop cradle
- AC adapter into electrical outlet
- AC adapter into universal desktop cradle
- HP iPAQ Pocket PC into cradle
NOTE: The amber charge light blinks while the battery is recharging and turns solid (nonblinking) when the battery is fully charged.There are stabilizers located in the universal desktop cradle that assist in aligning the unit when there is no expansion pack attached. When placing the HP iPAQ Pocket PC with an expansion pack attached into the universal desktop cradle, the stabilizers will be pushed down by the expansion pack. To release the stabilizers for use without an expansion pack, press the button on the back of the cradle.
Charging with the optional USB Autosync cable Charge the HP iPAQ Pocket PC using the optional USB Autosync cable by connecting the Autosync cable to the HP Pocket PC and the personal computer. The HP Pocket PC will be charged using power from the personal computer.
For more information on charging the HP Pocket PC using the optional USB autosync cable, from the Today screen, tap Start, Settings, the Systemtab, Power, the USB Charging tab, Settings, and Help.
Charging a low battery The HP iPAQ Pocket PC will not turn on if the battery has a low charge (less than 3.2 Volts). Fully charge the battery prior to using the HP Pocket PC.
If the charge on the battery goes below the 3.2 Volts as a result of not being connected to the universal desktop cradle or the AC adapter, no damage will occur to the battery. However, the HP iPAQ Pocket PC charge indicator light will not flash until the battery reaches the minimum charge of 3.2 Volts and a normal reset is performed.
Follow these steps to charge and reset the HP iPAQ Pocket PC:
Keep the HP iPAQ Pocket PC connected to the universal desktop cradle or AC adapter when it is not in use.
- Connect the HP iPAQ Pocket PC to an A/C power supply.
- Charge the battery to the minimum level of 3.2 Volts (this will take 5 to 30 minutes depending on the current charge level).
- Perform a normal reset by using the stylus to lightly press the Reset button on the bottom of the HP iPAQ Pocket PC.
- Turn on the HP iPAQ Pocket PC.
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