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You can try this software off the hp website: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3263044&prodTypeId=215348&prodSeriesId=3263043&swLang=8&taskId=135&swEnvOID=2067
It appears the maps were last updated in 2007, so im guessing they have stopped supporting this model fully.
The unit receives signals from 3 (or more) satellites, and uses very sensitive timing to determine your distance from each of them. The unit does not transmit to the satellites, but only receives what they transmit... so it is a "receiver, only".
As an update I have contacted hp Warranty Support via phone and we determined that all the criteria was made to have the hx2755 returned to have diagnostics performed and repair if needed..
All my computers and periphery are HP as I have full confidence in the product line.