Question about SanDisk Sansa Clip MP3 Player

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My sansa clip is frozen on the blue flower - SanDisk Sansa Clip MP3 Player

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Okeoma Emmanuel

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One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.

References

Fixya.com, http://www.fixya.com/support/t4267400-sandisk_fuze_4gb_locked_lights_will_not

SanDisk, http://www.sandisk.com/products/sansa-music-and-video-players/sandisk-sansa-fuze

Posted on Jul 18, 2011

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1 Answer

Sansa Clip Boot Loop


My Sandisk Sansa Clip + is not working, it's stuck on the Sansa logo, the Flower, Refreshing to the Media, Then, it turns back off and starts again, help me Please, Thank you.

Mar 03, 2013 | SanDisk Sansa Clip+

2 Answers

It got hanged..it can be turned and the buttons are not functioning


How to Reset a Sansa Clip

The Sansa Clip is a high-quality MP3 player. It holds hundreds of songs and is built for portability. The "clip" allows you to attach it to your clothing or belt while you are working out or on the go. Even the best MP3 players can encounter some problems, and the Sansa Clip is no exception. If your Sansa Clip freezes up and does not respond, you may have to try resetting or reformatting it.


Turn Sansa Clip on. Press the "Menu" (home) button.


Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."


Scroll down to "Reset All" and select. You'll be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow Steps 4 and 5.


In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm that you wish to format. Select "Yes."


Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
Resetting a Frozen Sansa Clip


Push the power button up and hold it for 20 seconds. Release it, then turn it on again.


Go to the Sansa website and download the "Sansa Firmware Updater."


Select "Run" when the updater installs. (Installation will take less than two minutes.)


Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.


Connect the Sansa Clip. Remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.


Tips & Warnings

*
You should download the Sansa Firmware Updater to your computer even if you aren't having a problem with your Sansa. This will ensure that your device software remains up-to-date and free of technical glitches.
*
Reformatting the Sansa Clip will erase all songs and data on the device. Resetting will simply change your player's settings.

Feb 19, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

Sandisk Sansa Clip frozen want to reset


Hello,

All support for the Sansa Clip can be found on next site:
http://kb.sandisk.com/app/answers/detail/a_id/4303/session/L3NpZC83VDhjWW4qag%3D%3D/sno/0

Look in the Clip manual how to reset:
http://mp3support.sandisk.com/sansa/UserManual/CLIP/CLIP_UM_English.pdf
[ page 6 and 7 of the document file = page 4 and 5 ]
Looking at the display, slide up the power/reset switch on the left side for at least 15 seconds to RESET the player.

May 20, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Its just frozen


Hi there,

Well first of all you can try the following steps -
1. Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
2. Go to the Sansa website and download the "Sansa Firmware Updater."
3. Select "Run" when the updater installs. (Installation will take less than two minutes.)
4. Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
5. Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Good Luck!!

Thanks

Apr 15, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

I left my Sansa Clip MP3 Player plugged in while putting my laptop into hibernation. Now player does not response, I can't turn it on, and laptop doesn't recognize it at all.


    Complete Reset of Sansa Clip
  1. Step 1 Turn Sansa Clip on. Press the "Menu" (Home) button on the Sansa Clip.
  2. Step 2 Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."
  3. Step 3 Scroll down to "Reset All," and select. You will be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow steps 4 and 5.
  4. Step 4 In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm if you wish to format. Select "Yes."
  5. Step 5 Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
  6. Resetting a Frozen Sansa Clip
  7. Step 1 Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
  8. Step 2 Go to the Sansa website and download the "Sansa Firmware Updater."
  9. Step 3 Select "Run" when the updater installs. (Installation will take less than two minutes.)
  10. Step 4 Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
  11. Step 5 Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Aug 22, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

How to unfreeze a sansa clip mp3 that won't turn off


plug it into the computer and shut down then take it out

Sep 07, 2008 | SanDisk Sansa Clip MP3 Player

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