The wash cycle is taking a lot longer to do, for example the 30 min wash is taking 1 hour and sometimes longer, the motor seems fine, could it have something to do with the pump

without knowing age of unit, I suggest replacing the motor. Sounds like the armature is worn the bearings and is moving inside the windings of the motor. I would do that first before moving forward with any other repairs.

check the filter for blockages

most washers on a full wash cycle take about 60 minutes. It will take longer if you use a soak cycle with extra minutes because if you have a soak cycle and you set it for 30 minutes the total wash time will be around 1 hour and 30 minutes.

Sounds like a heater issue, holding up the timer due to not getting to temperature. Could also be timer, or even pressure switch. Difficult to diagnose without testing individual wash cycles.

Answer to your question "Is there any way to set them different?" Short answer is no. The Maytag Neptune like many other washers that display a time of cycle first start with an estimated time this relays a lot on the last cycle ran. But, more importantly it also takes into consideration other washing options. For example, lets say that your quick wash cycle used to only display 35 min. now if you select an extra rinse option the time will increase from that 35 min. to a higher amount of time. This is due to the longer time it takes to go through a second rinse cycle. The MAH5500 if I'm not mistaken also has a heater in it so there are options such as sanitize which takes 120 degree hot incoming water (suggested temp. for hot water heaters) and heats it to approx. 165 degrees. And as you can imagine this takes a washer some time to do this (increasing wash time). If you would like to lower washing time check the washing options and remove any that are not needed at that time; pay close attention to extra rinse cycles and the soil levels that are selected. Hope this helps. Cheers.

ya its good there is no problem wid it

the time is a generic time and will adjust accordingly as goes through programe-for example it allows a certain time to heat in the winter your cold supply may be colder so the machine needs longer to heat water-load size-if its adding more than 30 mins then check filter

May need to replace the timer unit.

Quick wash cycle for the Hotpoint FEW12 is 'K'

A 95* White cotton, heavy soil ........ 5.5kg 2hours 30/40 mins Fast spin
B 40* White cotton Heavy soil .......5.5kg 1hour 40/50 mins Fast spin
C 95* White cotton and linen without special finishes......5.5kg 2 hours 20/30 mins Fast spin
D 60* Colour fast cotton, linen or viscose without special finishes......5.5kg 2hours 5/15 mins Fast Spin
E 40* Non-colour fast cotton, linen or viscose.....5.5kg 1hour 40/55 mins Fast spin
F 50* Synthetics, coloured nylon, polyester, acrylic & cotton mixtures, cotton or viscose with special finishes, coloured polyester & cotton mixtures.....3kg 1 hour 5/15 mins Slow Spin
G 40* Acrylics and tri-acetate blends of these fabrics with wool, polyester & wool blends....3kg 40/50 mins Slow Spin
H 40* Wool, shrink resistant machine washable wool, woolen blankets..... 1.5 kg 1 hour 15/25 mins Fast Spin
H...(Wool mixtures with cotton or rayon.....2.5 kg)
J 30* Silk, printed acetate.....3kg 55 mins/1 hour 5mins... Slow Spin
K Quick wash for freshening up lightly soiled items. Warning... not for woolen, silk or delicate items.....1kg 35/45 mins Slow Spin
L Cold wash, cold fill only, no heating action....3kg 55mins/1hour 5 mins Slow Spin
M Rinse and Fast Spin... cotton......5.5kg 55 mins/1hour 5mins...Fast Spin
N Rinse and Slow Spin... Delicates....3kg 30mins Slow Spin
P Fast Spin .... cotton.... 5.5kg 15 mins Fast Spin
Q Slow Spin.... delicates.....3kg 15 mins Slow Spin

Hope this helps

Sue

Look for wash cycles in your users'manual. It is best the read the manual well before operation.