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Anonymous Posted on Sep 07, 2005

Ipaq 5555 my finger scanner dont work says "failed to start background reading (status=5,error=-102,retCode=0)" what can i do to fix this tried hard reset still did not work

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Anonymous

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  • Master 450 Answers
  • Posted on Sep 07, 2005
Anonymous
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Joined: Sep 07, 2005
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If you did a "hard" reset and it doesn't work, it's a hardware problem... Send it in for repair.

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You may be in need for a ROM update/reinstall. It is pretty easy to do that. You can either go at HP's web site and download a ROM update for your specific model. Make shure you select your operating sistem rigt. Or you can browse the internet for a specific ROM update for your model. I recomand the HP site, and if you have problems regarding the ROM update process, or the ROM and OS version you need, please reply here and I'll guide you throught. Good luck.
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after a number of soft resets the problem seems to go away.... for no apparent reason. However the problem then reappears for no apparent reason.
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