Question about Moen 4621 Chateau 1 Handle Bathroom Faucet W/drain Assy

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How do I replace a new drain plug when it has been detached from the stem / handle? I cannot see the ball nor anything to attach the new drain plug to to raise and lower the plug.

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Joe Maestro

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Look at the back of the drain pipe directly below the sink. There is something that resembles an oversize nut that can be turned; turn it like a nut to loosen it. As soon at it is completely separated from the threads, hold on to the nut and the rod that goes right through the nut. Using one hand to hold onto the nut and rod at the same time, push the rod into the drain and rotate it downward a little. Drop the new drain plug into drain with the tab (with a hole in it on the bottom) facing away from you with the other hand. Now comes the slightly tricky part. Use hand to hold onto the nut and rod and use the other hand to hold onto the new drain plug in the correct orientation. Back off the rod away from the drain a little bit and drop the drain plug a little to align the hole (on the tab) with the rod. Now move the rod back into the drain and ensure that you've inserted the rod onto the new drain plug by rotating the rod up and down. Once everything's in place, tighten the nut back. The nut should be tight, but not too tight or the drain with be hard to open/close. Hand tighten it only, don't use a wrench. A common mistake is to not have the nut aligned properly when you start tightening it, just be sensible about it. An experienced person can do the whole job in under 2 minutes.

Posted on Jul 16, 2011

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Posted on Jul 16, 2011

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Why won't water turn off?

YOU MUST SHUT OFF WATER FIRST!! Because you need to replace the valve stem washer. Most likely OO washer size, black hard rubber washer is worn out.
Remove the excursion (handle) one or hot and cold. Phillip screw or allen nut back of handle.

You will see a brass valve stem the handle was attached to. Use a crescent wrench and unscrew the stem and pull to remove.

Ar the bottom of the stem you will see the black washer. Remove the screw holding the washer in and replace with new. Reverse steps to install.

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http://www.deltafaucet.com/customersupport/troubleshoot/bath-single-handle.html

Be sure to turn both hot and cold water supplies off before disassembly. Also, throw a towel or rag in the bottom of the sink to block the drain opening to prevent losing small parts down the drain. Generally, all you need in the way of tools is a phillips screwdriver and a pair of chanellock pliers. Another rag can be handy for protecting shiny finishes from the teeth on the pliers. If by chance you still have proof and place of original purchase, most modern faucets carry a life time warranty and will be replaced by the manufacturer or at least provide replacement parts free of charge. Though, generally, I find it far easier to replace parts rather than the whole faucet.
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If it is a double handle faucet, remove the handle and using a pair of pliers or a crestent wrench remove the stem. You will find the washer at the base of the stem held on by a screw. It could also be a washerless stem and in that case you will need to replace the whole stem.

If you have anymore questions, just respond to the post and I will get back to you as soon as I can.
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