GSM reception problem

Originally I was thinking that if h6340 goes to sleep mode it doesn't wake up when it gets a call. This might be still valid but since I have used Battery Pro Pack this problem got resolved. I think this is because Battery Pro is polling the device every second so that device can wake up when it gets a call. However, my most important problem now is if h6340 loses the reception somehow (travelling by tube, etc.) "sometimes" it doesn't recapture its reception when you are in a place w/ reception. Even if you go to a place with full of reception the device is looking for a network (in my opinion it stalls in a state where there is no network). Please note that device is not in sleep mode. The only thing to resolve the issue (rather than resetting) to turn off the phone (not pda) and turn on again. To me it looks like a SW problem. Do you have this problem as well?

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450 Answers

To some degree this is a known problem for the h63XX series. The US version the 6315 has a GPRS update that "helps" the device reacquire the signal. Therefore, I recommend that you contact your cellular and ask them if a similar firmware update is available for your particular unit. Clearly, since the h63XX series has several known issues at this time, I highly recommend you don't use any third-party applications that are not WM 2003 AND 63XX certified and tested.

Posted on Sep 07, 2005

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