Question about Palm Treo 650 Handheld

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Treo 650 from Cingular is not hotsyncing with Outlook Calendar?

Everything from Outlook sync's fine (tasks, contacts, notes, etc.) however; the calendar is not syncing. I click on the icon in the lower right of the screen and click on custom. I see it states "Do Nothing" next to the Outlook Calendar Conduit. Thus, I change to Synchonize files and set as default. One of two things happens, the change is not taking and thus not syncing as when I continously go back it still states "Do Nothing" next to Outlook Calendar after I just changed or I receive a hotsync error right after I make the change and hotsync closes down. What is needed to fix this issue? Please advise.

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Have you setup an EAS account in VersaMail? The VersaMail application on your Treo 650 supports Exchange ActiveSync, which allows synchronization of Email and Calendar wirelessly with Exchange Server 2003. If an EAS account exists on the handheld the Calendar conduit will disable itself to avoid duplicates. Go to VersaMail on your Treo650 Select Menu: Accounts: Account Setup Check to see if any EAS accounts exist on the device by selecting and account, then Edit... One the first screen check Mail Service. Do any of them say "Exchange Activ..." If yes you'll need to delete that account to sync calendar entries.

Posted on Sep 07, 2005

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