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Posted on Jul 16, 2011

My phone vibrated and when I looked at it the screen was white i tried turning it off and taking out the battery but the screen is still white.

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  • Contributor 9 Answers
  • Posted on Jul 16, 2011
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Joined: Jul 16, 2011
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Try taking the battery out and pressing the power button for 30 seconds to completely discharge it, then put everything back together and try to turn it on. If that doesn't work, there's not much else that you could do unless you have warranty, or get a new phone.

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Hello there,

When you try to turn it on it vibrates once and
a white screen that says Nokia in blue comes up and it stays like that. the phone seems to be on, then it means there is a problem with the phone. Most likely a hardware or software problem. If the screen comes on partially and goes off back, then it is a software problem, but if it does not come on at all or looks broken, then it is a hardware problem.

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