If it is just something caught on the lens...you should try to gently help it expend out when you open it in shooting mode....Do not try the other way to avoid any foreign corps (dust or so ) being trapped inside (between the body and the lens ) ..This may work just in case the motor's noise is still heard when you open and close it ...if it makes the zooming noise...If it do not ..the motor may be dead..and need changed or checked the wiring ..
Anyway if this will not work after a few attempts ...you should try to open it up and unblock it if the motor seam to work ...or get it to a shop if you think you can not manage it ..
Even is underwarranty; if yes, befote to make something, just take your camera and go to Technical Service. This error code or something like that is NOT a firmware
problem. It is a shame that Ricoh service advices an update to somebody
with such an error. It is the "objetive"... the lens system.
This is the procedure from some owners... since i did not want to pay that money i gave it a try myself. I
de-assembled the camera (6 little screws in the chassis). It is kind of
hard to take the 2 parts of the chassis apart afterwards. The turnwheel
on top seems to stuck. Press down the trigger and push the 2 parts
apart. It works. Then you will find another 5 or 6 screws around the
lens system. Take it out. Move the objective manually. Push the On
botton until you hear the lens motors working (there are some sensors
inside the objective. they monitor the lens position). Play around,
putting the objective back inside and out until it moves automatically,
turning the little black wheel on the side manually if it doesent,
...etc.
Soon you will see that the objective moves in and out again, as
before, no error code will appear anymore. Put the parts together again
(5 minutes as max) Your cam is working again.
Keep in mind that this error code means there is a problem with the Lens Assembly, maybe it has been forced due to accident or too much sand or dirt is clogging it up. You need to re-calibrate the focus, you may have been very lucky and got it right.
The links
below give additional step by step DIY instructions on troubleshooting
and attempting to fix this problem. In this sample, a "Canon" camera is used to
demonstrate these procedures but, the lens structure of these compact
cameras is the same so the examples do apply to this unit. These
procedures are effective about 60% of the time. Click on or copy and
paste the links into your browser. Pay special attention to the opening
statement at the first link if there is any chance of warranty repair.
Check this links for additional details that could find in this article link: fixing-lens-error-on-digital-camera.html
Additionally, here is a video of the normal power up sequence of the camera and there
other moethods:
1. Here is the first alternate method
2. Here is the second alternate method
Hope helps, keep us updated.
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I find this message to not be of great use. I do not want to pull the camera apart myself. I know how to turn on and off my digital camera - I have had it since 2006.The other link just takes you to a commercial site for repair and the cost.
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