Question about Taylor 5599 440 Pound Tempered Glass Body Fat-Body Water Scale

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I have two Taylor Lithium scales and neither one of them will turn on. I have replaced the batteries, still they will not turn on. I have done a "reboot" as suggested on FixYa, but without results.

Posted by Debbie freeman on

  • Debbie freeman Jul 16, 2011

    The scale is not new and does not need to be initialized. It won't turn on at all so touching it lightly with the foot won't work. It is on an even ceramic tile floor. The batteries are placed properly.


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2 Answers

Eury Satorre

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Since you've done all the possible troubleshooting with the product but nothing's happening at all.

I would highly suggest to contact the manufacturer, I know that they have the better solution to this concern.

You can contact them at: 1-866-843-3905
Or you can email them: email: [email protected]

Posted on Jul 16, 2011

  • David Banner Aug 14, 2013

    the scale needs to proper battery and it will work......try to 2032 if you have a round batter and unsure, some people try the 2025 b/c it looks the same and this one will not work.

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ZJ Limited

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The scale may need to be initialized. This process is necessary because the scale was moved during the shipping process. Initializing the scale "re-seats" the internal parts allowing the scale to find the correct "zero." Here is how to initialize your scale:
- Place the scale back on a hard surface floor.
- With one foot only, place just enough weight on the scale for the display shows zero's or dashes. Once you see zeros or dashes remove your foot.
- Wait for the scale to turn off again.
- Step up onto the scale for a weight.

Or, your scale may be on an uneven surface or on carpet. Be sure to place your scale on a hard, flat surface to get an accurate weighing. Are you sure that the place the new battery with the "+" sign up into the battery compartment?

Keep us updated.

Posted on Jul 15, 2011

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