Question about Verizon Communications enV2 Cellular Phone

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No sound when making calls on my env2 black - Verizon Communications enV2 Cellular Phone

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Anonymous

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Try to volume up while your on call. if not resolve then your ear piece is broken needs to be repaired by your provider.

Posted on Jul 15, 2011

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I have the Verizon EnV2, & it won't charge. Is it my battery?

sounds like you have a short between the chrager and the phone... look and see if anything is bent where the phone and charger meet....if not.. call verzon your phone my still be under warranty and if it is they have to send you a new one ....of its just the charger they will GIVE you a new charger too

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smoke sum weed an be happy
Dec 05, 2009 • Cell Phones
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When i call someone or someone calls me on my env2 they can't hear me and everything is really scratchy in the background...my old env2 broke and i just got this new one about a month ago..shouldnt be...

Try making test calls to someone and use a wired headset.
If they can hear you better - that you know it is the mouthpiece microphone that has gone bad.

If they cannot hear you better - something is wrong internally with the phone.

Usually insurance replaces your phone with a REFURBISHED unit. They check everything at least once before they send out the units, but problems that are intermittent - (just show up some of the time) don't always show up in testing. So yes sometimes you get a dud, and they have to replace it again. If you already paid a deductible, you won't have to pay one again. The refurbished one should be covered free for the next year!!
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check if your brother's phone and yours run the same firmware - if not update and all should have same settings.
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My env2 is like broken.

the black screen with the rainbow is a clear indicator that you've cracked the internal screen.
Not fixable unless you replace the screen.
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just take it to the verizon store and they should replace it, water damage is very serious and messes everything up as you can see
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I hav a problem

still under warranty.. take it back
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