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Question about Symantec Norton Internet Security 2009

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I do have an automatically renewable subscription to Norton.This was confirmed in a letter to me, as of June 12, 2011. In spite of this, I find my Norton services have disappeared without any notice !!! . Please help me as soon as possible

Posted by dbirkenhager on

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If the software for Norton Symantec has disappeared, then you need to go to their website on the itnernet and reinstall it. If the software is still on your pc, but Norton anti virus isn't working - then thats a different issue.

You said you have a letter from Norton about your services right? Is it an email? If so, find the website address on the email and go to it. Then click on help and contact Nortons customer service department to tell them that you are a subscriber and your services have disappeared. They will have you verify your account info or your subscription from that letter, and then they will send you a link via email or provide you with the web address of a website to go to and download the software and activate your subscription to turn the services back on.

Posted on Jul 15, 2011

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