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Re: Device manager/USB problem?
To get your camcorder to work properly with your PC (and show up in Device Manager), you must install the software (the driver and editing software) that came with your camcorder.
Your system also must meet the following minimum requirements:
* CPU : Intel® Pentium III 450MHz processor compatible or better
* Operating system : Windows® 98SE/ME/ 2000/XP
* RAM : 128 MB or more
* CD-ROM: 4x CD-ROM drive
* VIDEO : 65,000-color or better video display card
* Available USB port
* Hard Disc : 4GB (8GB recommended)
If the camcorder is still not being recognized after you have installed the software, reboot your computer, and then try another USB port or another USB cable.
If your problem persists, contact Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864). Be sure to have the model number of your camcorder handy and basic information about your PC such as operating system, kind of CPU, and available memory.
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Right click on my computer->properties->Hardware->Device manager. In device manager uninstall all usb root hubs under USB. And then connect your device and click on scan for hardware changes in device manager. Your device will be recongnized.
Have you install the driver first before connecting it? Check out the Device manager entries if showing any yellow mark?
Goto start --> Run --> type in there --> devmgmt.msc
this will open up the Device manager.
Check it and let me know. Have a nice day
Please check in device manager that storage mass device is not showing yellow mark if it is please first remove any storage device showing yellow mark in usb devices in device manager >
You wil find device manager in windows 2000/xp in control panel >administrative tools>computer management ..then click on device manager
Second thing is please remove/uninstall any storage device information from device manager
Restart the pc and then go to device manager and see there should be no entry of storage device in usb root devices .After this fix your usb device and it will work definately