Can't operate the software

I'm sorry for the difficulties you're experiencing in transferring videos from the Camcorder to the Windows 7 Operating System. The USB streaming driver for the Camcorder is not available for Windows 7 OS from Sony at this point. Hence it is not possible to transfer videos using USB interface. You may use i.LINK or A/V interface to transfer videos from the Camcorder to the Computer which is running on Windows 7 Operating System.

Please follow the steps to transfer video to a computer using an i.LINK connection (IEEE 1394).

IMPORTANT: Video capture software and a compatible video capture card must be installed on the computer. Depending on the computer manufacturer, various video capture cards and software (Adobe Premiere, Roxio Video Wave, Microsoft Windows Movie Maker, etc.) may be available or already installed on your computer. If necessary, contact the manufacturer of your computer for further information.

NOTE: Many Sony VAIO computers are bundled with Sony DVgate Motion or DVgate Plus software for video capturing. Some VAIO computers also include Click To DVD software that will allow video capture to the computer hard drive or directly to a DVD.

1. Connect an i.LINK cable (also known as IEEE 1394) to the i.LINK port on the digital camcorder.

i.LINK Cable.

i.LINK port.

1. Connect the other end of the i.LINK cable to the computer.

NOTE: The computer i.LINK ports and capture cards may have either 4-pin or 6-pin connections. Sony digital camcorders use i.LINK ports with 4 pins. If your computer only has a 6-pin i.LINK port, then it will be necessary to use a 4-pin to 6-pin i.LINK cable.

1. Turn on the digital camcorder by moving the POWER switch to the VTR position.
2. Cue the camcorder tape to the beginning of the video footage.
3. Turn on the computer.
4. Start the video capture software on the computer.
5. Begin playing the recorded video in the camcorder.
6. Begin importing the video with the capture software.

It should now be possible to copy the video using the video capture software if the computer hardware and software are configured correctly.

Thanks for understanding. Please let me know if you require any clarifications.

What you are going to want to do is by a capture card. Like pinnacle and it will come with software and everything you need. You can purchase an internal or an external. The photo navigator would only be for photos anyways. If you need any help locating this hardware/software let me know.
Thanks,
Lee

Hi there,

Scanning images,
About Scanning images
You can scan images from the machine to a computer without printing them and save them in popular formats. Scanned data saved on your computer can be processed using image processing software. Furthermore, you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

* Before scanning
Before scanning images, confirm the following :
- Are the necessary software (MP Drivers and MP Navigator) installed ?
If the software is not installed, install it.
- Does the document to be scanned meet the requirements for an original to be set on the Platen Glass ?
- Is the machine connected to a computer correclty.
Confirm that the connection between the machine and the computer is physically secure.

Scanning Methods.

A) Scanning Using the MP Navigator
MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card. Scanned documents can be previewed and easily printed and edited according to your needs.
You can use the supplied application softwares to edit or print the document you have scanned.

Windows : Double-click the [MP Navigator 2.0] icon on your desktop to launch MP Navigator.
Mac : Select [Applications] from the [Go] menu, then double-click the [MP Navigator 2.0] icon to launch MP Navigator.

You can launch the following application software from the MP Navigator.
* Easy-PhotoPrint (Photo Printing)
* ArcSoft PhotoStudio (Photo image editing)
* ScanSoft OmniPage SE ( Converting scanned document to text)
- This application software may not be supplied with teis machine in some country.

Note : If you did a [Custom Install] and only installed the MP Driver and MP Navigator, these application software were not installed and thus cannot be launched. To launch any of the above application softwares from MP Navigator, do a [Custom Install] once again to install them.
For detailed operations of the MP Navigator, refer to the Scan Guide.


B) Scanning Using the Operation Panel of the Machine
You can scan documents to your computer by using the Operation Panel.
Important : Do not insert or remove USB cables when scanning images with the machine connected to a computer, or when the computer is at sleep or standby mode.
*If you are using Windows XP
The program selection screen is displyed the first time you press [Color] or [Black] on the machine.. Specify the [MP Navigator 2.0] as the application software to use, check [Always use this program for this action], then click [OK]. From the next time, MP Navigator is automatically started.

*When using Mac OS X
For the machine to start scanning when [Color] or [Black] is pressed, you need to set MP Navigator as the starting application software in Image Capture under [Applications] of Mac OS X.

1) Press [ON/OFF] to turn on the machine.
2) Load the documents on the Platen Glass.
3) Select the scan option.
a) Press [Scan].
The scan operation selection screen is displayed.
b) Use Up or Down arrows to select the scan operation, then press [OK].
Scan standby screen is displayed.
Save to PC : The document is scanned and saved.
Save as PDF file : The document is scanned and stored as a PDF file.
Attach to E-Mail : The document is scanned, and the image is attached to an e-mai using the e-mail application software.
OPen with application : The document is scanned and displayed on the registered application software.

4) Press [Color] or [Black].
The document is scanned. The settings configured from MP Navigator apply when scanning.
Important : If with some types of original the position and size of the image is not scanned in correctly, please refer to the "Selecting the Behaviour of the Operation Panel with Mp Navigator " in the Scan Guide (on-screen manual). and change the MP Navigator [Document Type] and [Document Size]] to match those of the original being scanned.
Note : The operation to be performed after scanning the document depends on the scan operation setting you have selected in step 3. For details on how to modify the operation settings, refer tp the Scan Guide on-screen menual.

C) Scanning from an Application Software
You can scan an image from TWAIN-or- WIA (Windows XP only) complaint application software and handle the scanned image in the application software. For detailed operations, refer to the Scan Guide (on-screen manual).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

The supplied Picture Package software is not compatible with the Vista Operating System.

Option 1:

If you want to use the USB cable to connect the Camera to the Computer to transfer the video to the Computer then:

(Applicable for Vista Operating System Only.)

This Camcorder does not support USB streaming with the VISTA Operating System. Use an i.LINK cable to transfer the video to the Computer. The i.LINK port is also called IEEE 1394 or Firewire port. (An i.LINK is a black D shaped connector with 4 or 6 pins. The type of cable to be used will depend on the i.LINK port of your Computer. The Sony Camcorder will have the 4 pin i.LINK cable and if the computer has the 6 pin i.LINK port, then you may have to use the 4 pin to 6 pin i.LINK Cable).

You can use any video capturing software like Windows Movie Maker to transfer the video from the Camcorder to the Computer.

Refer this Link for the instruction to transfer the video to the Computer using i.LINK cable.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C111893

NOTE: As the Camcorder does not support USB streaming with Vista, it is not required to use any Sony Device Driver to transfer the video to the Computer. You do not require any Drivers or Software from Sony to transfer the video from the Camcorder to the Computer using the i.LINK/Firewire interface.

Option 2:

(Applicable for Windows XP Operating System only):

If you are using a Windows XP Operating System then you have to install the USB Streaming Driver in the Computer from the supplied Software disk with the Computer.

Check this Link for the instruction to transfer video to a Computer using USB Streaming.

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C222820

If you do not have the supplied Software disk then I suggest that you use the i.LINK cable to transfer the video.


Good Luck!!!!!!!!!!!!!!!

Hi,
As per Sony Support, DCR-PC350 is compatible on Vista, however there is an update of picture package available at Sony Support.

Download update and check the camera file transfer operation.

I am sorry I don't have a solution for you, but noticed that there is an upgrade for the software that is available from rca. I have no idea if it will work with vista. I tried to download it myself for my xp machine, but since I lost the original cd the upgrade will not work. if you cannot use your cd can you send it to me, I lost mine and I cannot get the pictures off my unit from 2 years ago. where do you live? email me at [email protected] if you can send it to me. I live in Arizona USA thanks

The Newsoft software is not design to download images from JVC camcorders to your PC. This software is included with JVC products to provide our customers with an editing tool. (using Newsoft programs you can touch up pictures, create albums or slide shows) To download images from the camcorder to the PC, you will need to use the provided JVC software Picture Navigator, JLIP Video Capture, or the USB connection depending on the model of your camera. Consult the above chart to determine which software you received with your camera.

We confirmed the following software and drivers compatibility with Windows 95, 98, and ME. Picture Navigator JLIP Video Capture JLIP Video Producer JLIP Video Player Card Navigator USB Drivers GV-PT2 Printer driver & Capture GV-DT1 Printer driver & Capture Video Navigator None of the above software will be compatible with Windows NT. At this time there are no drivers available to make these software programs compatible with Windows NT. There is an update available for the Picture Navigator software to work with Windows 2000 and XP in the Customer Support area of this site. (When executing the update be sure to have Picture Navigator closed). The following versions of software and drivers will work with Windows XP. Picture Navigator 2.1.5.1 JLIP Video Capture 3.1 JLIP Video Producer 2.0 JLIP Video Player 1.0 Card Navigator 1.0 USB Drivers Video Navigator

We confirmed the following software and drivers compatibility with Windows 95, 98, and ME. Picture Navigator JLIP Video Capture JLIP Video Producer JLIP Video Player Card Navigator USB Drivers GV-PT2 Printer driver & Capture GV-DT1 Printer driver & Capture Video Navigator None of the above software will be compatible with Windows NT. At this time there are no drivers available to make these software programs compatible with Windows NT. There is an update available for the Picture Navigator software to work with Windows 2000 and XP in the Customer Support area of this site. (When executing the update be sure to have Picture Navigator closed). The following versions of software and drivers will work with Windows XP. Picture Navigator 2.1.5.1 JLIP Video Capture 3.1 JLIP Video Producer 2.0 JLIP Video Player 1.0 Card Navigator 1.0 USB Drivers Video Navigator

The Newsoft software is not design to download images from JVC camcorders to your PC. This software is included with JVC products to provide our customers with an editing tool. (using Newsoft programs you can touch up pictures, create albums or slide shows) To download images from the camcorder to the PC, you will need to use the provided JVC software Picture Navigator, JLIP Video Capture, or the USB connection depending on the model of your camera. Consult the above chart to determine which software you received with your camera.