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Re: Can't charge the battery
# New batteries need to be drained by using the camcorder until the viewfinder indicates the battery is empty. Follow these steps: Once the battery has been drained, you may use the charger to recharge the battery.
# Consult your manual for the amount of time the battery requires on the charger to get a full charge.
# A full charge will be delivered by the charger.
# Some camcorders have a Refresh feature, which will automatically drain the initial charge on the battery. This allows the battery to fully recharge.
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Make sure that the battery is connected right and if it still has a problem try getting a new battery. After a while batteries stop holding their charge and need replacing. batteries can be found online or around 20$.
If you persistently leave the batteries discharged, it is unlikely that they will be able to hold a full charge. You should re-charge your batteries at least once a month, even if unused. Put it on your calendar. BTW 2 years old is hardly 'brand new'.
It's the battery, over time the amount of power that the battery can store diminishes, and the indicator will still show a full charge, even though it is not fully charged. try getting a new one, from sony, or a 3rd party supplier. ;)
The battery will not hold a charge or cannot be charged at all.
Follow the steps below to troubleshoot this issue.
IMPORTANT: It is recommended that you only use a Sony® brand rechargeable battery.
Remove the battery from the camcorder or charger.
Ensure the metal contacts on the battery are free of corrosion.
NOTE: If necessary, the metal contacts can be cleaned using a soft cloth.
Reinsert the battery into the camcorder or charger.
If the issue is still unresolved, then the
battery may need to be replaced. If still unresolved after trying a
replacement battery, then service may be required. The Sony® eService
Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.