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Cassiopia EM500 sync issue

Hi, I have a Casio EM500 and am having problems with initially getting a partnership started with my laptop. There is no connection or sync between my laptop and the Casio unit using a cradle. I am using Active Sync v.3.5 (3.1 didn't connect) and Windows 2000 on the laptop. I understand that an earlier build of 3.5 exists that works better on connection problems. Any help on this or any other suggestions regarding connection would be appreciated. Thanks, cecmd

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First of all ensure that the port selected on the EM-500 for PC connection is the same as your actusl connection - i.e. USB or serial. There were some problems with the EM-500 cradle which would not allow communication to be established between the PDA & the PC/Laptop. Contact Casio for rectification. It is done free of charge.

Posted on Sep 06, 2005

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Drivers are included with the microsoft software you use to sync eg.
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You can get 32 bit version of WMDC ...HERE... 64 bit ...HERE...
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Sep 19, 2005 • HP iPAQ HX4700 Pocket PC
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Sep 06, 2005 • Casio Cassiopeia EM-500 Pocket PC
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Sep 05, 2005 • Casio Cassiopeia EM-500 Pocket PC
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It sounds like you are using two different types of USB connections, one for the iPAQ and the other for the Casio. What operating system is running on the laptop? How many USB ports are there? You might have to reboot when you want to change from one USB connector to the other. If you have two USB ports, always connecting a USB connect to the same port (iPAQ #1, Casio #2) might help the OS keep track of what is connected to it.
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Sep 05, 2005 • Casio Cassiopeia EM-500 Pocket PC
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