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IF YOU HAVE WARRANTY SEND IT TO SONY!
You can try powering on to your "diagnostic screen", (there are videos online to show you how) and try restoring your file system. If this does not work, listen to the area that you insert your disk while inserting. if it sound like it is spinning, then you may have a dirty lens. If it is making a "studdering noise" then your Bluray laser is bad and needs to be replaced. The part is about $50.00 on ebay on not hard to do.
some players will only play back DVD-R .. some only DVD+R .. many older ones wont play DVD rewritables at all...
DVD+ and - R recordings have lower contrast than purchased factory DVDs .. so if the laser in your mustek has a bit of dust then that will first effect computer written disks .. you can get a cleaning disk .. those have little brushes that brush off dust from the laser lens .. more likely though if your mustek is an older type, that you have to use DVDs that are compatable with it .. while DVD+R is the better format .. most older DVD players are compatable with DVD-R ... so thats kind of the standard that works in most players .. however there are a few exceptions .. most newer equip will play either, even rewritables ...
Please clean laser lens with good quality cotton bud gently and check dvd disc playback, if still does not play, replace optical lens block. Let me know model number of your Sony DVD-VCR combo to provide you optical laser block part number info. Thanks.
I looked at everybody's ideas, and none of the ideas seemed to fit my situation. My DVD player has been working fine for one month. I got a new DVD today in the mail. It froze, and then began to display the WRONG DISK message. Then, nothing would play on the player, All of the DVDs that had worked fine before, now would not play. They all said WRONG DISK. I tried reaching under and trying to clean the laser lens, but that did not fix the problem. I am not saying that this will fix your problem, but this is what fixed mine.
1. Place the DVD player on a table
2. Plug in the DVD player.
3.Push the OPEN button so that the DVD platter extends outside of the player (It now looks like it does when it is ready for you to put a DVD in it to play it.)
4. Unplug the DVD player. (Now the power is off, and the platter is still extended.
5. Remove the cover of the DVD player being careful not to damage the extended platter.
NOTE: With the platter extended, looking slightly from the rear, under where the DVD is spun, you will be able to see the Laser lens. It will be covered by the mechanism that spins the DVD. The lens will be connected to a mechanism that that has two rails on either side.
6. Grasp the plastic surrounding of the laser lens area and pull the entire mechanism toward the rear of the DVD player.
CAREFUL: DO NOT YANK THE MECHANISM BACKWARDS as this will break off the laser unit. This mechanism is being moved with the resistance of many gears. PULL SLOWLY AND FIRMLY, and the entire mechanism will move on the rails until the laser unit is clearly visible to you and completely from under the spinning mechanism.
7. Since the lens was clearly visible now, and easily accessable, I carefully and lightly cleaned the lens with a Qtip and alcohol.
8. Replace the cover on the DVD player
9. Place a DVD on the platter.
10. Plug in the DVD player
You will find that you no longer get the WRONG DISK message and your DVDs will now play properly. As I said, just reaching under and cleaning the laser lens did not seem to fix the problem. It was only when I moved the entire laser unit from under the spinning mechanism, and forced the DVD player to realign itself when it powered on, did the DVDs begin to play again.
You can try a CD/DVD Cleaner Disk ($3-$5). Some sell for $15, don't know if you'll get better results. If it doesn't work, then you have a laser alignment issue that needs calibrating. The labor is likely to cost more than a new DVD player.
I'm assuming the system says that there is no disc and you've tried factory DVDs (self made ones can have intermittent results on different burners).
If that is the case, this is probably a problem with the drive's DVD laser. There are two different lasers in most (probably all) combo drives. One for CDs and one for DVDs. You need a new drive.
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