Question about Emerson Smartset Clock Radio

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Emerson IC200BK smartset iPod radio - buttons seem to be stuck

Alarm clock goes off at specified time, but can't turn it off. The power button won't work. The other buttons seem to be stuck, too. This happened all of a sudden. Have to pull the plug to get the radio to turn off! Any idea how to fix this??? thanks!

Posted by mutskie on

  • Anonymous May 16, 2009

    i use the remote to turn mine off, but i have the exact same problem

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Anonymous

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  • 814 Answers

You can try taking the battery out and let the microprocessor discharge it charge and unlatch the switch controls function. This should take about a hour to be safe. To do this take the plug about from the wall also. The battery may be bad and need replacing. You can test the battery by putting it back in after you test the radio and clock with the a/c plug only. After the radio and clock return to normal operation. Put the battery back in and see if it work properly and all the function work. If you are still having problems replace the battery. If this does not fix the problem, you will have to call Emerson customer support at this telephone number 1-800-898-9020. Give them the model number of you clock radio and tell them the problem you are having with the failure of the front panel buttons. They will be able to tell you if there is a fix or if you have to send it in for repair. I hope this information helps you with your problem.

Posted on Jun 12, 2009

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