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Anonymous Posted on Sep 06, 2005

No usb port found

After trying numerous times to connect my digital camera (olympus) to my computer to download photos...all I get are error messages that the usb for the camera can't be found. Olympus claims it's a microsoft problem...Microsoft claims it's a Dell problem. Dell doesn't know what my problem is. Anyone with any experience hooking a usb from camera to PC and actually getting it to work would be a great help.

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kakima

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kakima
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Consider NOT connecting your camera to your computer.

The best way to transfer pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa.

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Your USB ports on your computer are plug and play. If you have issues with your USB port, it is port related, driver related or device related. The following solutions will help you identify the problem to resolve your USB port issues.
To Identify a Working USB Port
Begin troubleshooting your USB ports by checking Device Manager to see if your USB ports or hubs are working properly.

  1. Click the Start button. ClickControl Panel.
  2. ClickSystem and Maintenance.
  3. ClickDevice Manager.
  4. Double-clickUniversal Serial Bus controllersand check to see if all your USB ports, hubs and controllers are functioning correctly. Any devices not functioning will have a yellow exclamation mark in front of them.
  5. If Device Manager shows any USB ports, hubs or controllers are not functioning, check for updated drivers.

To Update the USB Port Driver

An out-of-date BIOS driver can create issues with your system recognizing the USB port.
  • Watch a Video on Steps to Update Bios on Your Computer.
    1. When the update process is complete, your computer will restart again to load the operating system with the new driver version installed.

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I also have a problem tranferring from my Olympus digital camera. I hope some one will be able to help. I am working on Windows XP SP1. When I first tried to transfer pictures from my Olympus when the computer was new,the pictures transferred through the USB port with no problem. I then added a printer to the USB port and worked fine. I added a Zip drive to the other USB Port and that also worked fine. When I went to transfer pictures again, I had to disconnect the Zip drive from the usb port and connect the camera to the port. It would not work. I checked device manager and it did not list the camera in that port but the Zip drive,even though I had disconnected the device. I restarted the computer with the camera connected to the USB port and still it did not work. Device Manager still listed the Zip drive in that USB Port. The transfer worked fine before I used the USB ports. It seems that it always recognizes the Zip Drive and not the camera. The Camera and drivers are listed in device manager but not in the USB Port. Anyone,please help.

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If you can't find such on your machine, then it's either disabled, the BIOS is out of date, the OS doesn't support your USB (Examples abound!) or other. I cut my time loss by adding an USB PCI card.

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