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Posted on Jul 11, 2011
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I have a dvd player built into my tv and until a few weeks ago worked fine. Now when I put a dvd in it tries reading it, i can hear it spin, then after a few minutes stops and says "incorrect disc." How do i get it to read them?

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  • Master 998 Answers
  • Posted on Jul 11, 2011
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The problem of dvd is the optical lens it's just dirty, first try to use a cd cleaner if doesn't work you should do it manually. Unplug your unit first then try to remove the cover of your unit but be sure to remember all the parts location, then you should use a cotton buds then wipe the optical lens very gently but be sure not to touch your optical lens. this may help you thank's.

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  • Sharp Master 17,130 Answers
  • Posted on Jul 11, 2011
Donald DCruz
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In most cases when the CD does not play it is possible that the optical head is a suspect. Sometimes it might pick up ordinary audio CD but will not play other formats. This indicates that the optical head is weak and so there is no detection or scanning of the CD . If the optical is working the tracks will be read immediately but with no scanning the laser head can be defective.

The main motor will not work in some cases as unless the tracks are read the drive motor will not work with signal from the processor.
Sometimes certain cleaner disks will not be tracked to run for cleaning as it will not be read and so will reject. Hence it is ideal to manually clean the laser head eye using a cleaning swap /cotton bud with gentle pressure on the lens eye.
If there is no result then watch if the CD spins or tries to spin. If so the board seems to work unless a test is taken on the main board but the possibility of a defective optical head can be the suspected fault.
If any of the above seems otherwise we must recheck with possibilities of a malfunction of the main processor board

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Try some other discs first or try that on another player, usually if cannot read the disc either a dirty of bad Optical Pickup in the player.
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Normally I would say clean the laser lens, but I actually had the exact same model with the exact same problem, and that didn't work. I was able to get mine to work sometimes by turning it off and on and unplugging it, but even after opening it up, re-lubricating the gears, and replacing a few capacitors near the reader, I never did find a permanent solution.
I guess this isn't what you wanna hear, but I think its an untraceable problem with the motherboard.
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Your DVD player is having an issue with the spindle motor (the thing that spins the DVD around). The following solution works for most people, and you should only have to do this once.

  1. Unplug the DVD player.
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  3. Place a disc on the spindle.
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  6. Try to play a DVD.
  7. Report back if this solved your problem, or if more troubleshooting is needed.
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i would return the item to your retailer as it should hold a 12 month warranty, as if it cannot read cds or dvd, the lens is faulty, and trying to repair it yourself will void your warranty. Please dont forget your ratings are important, thank you
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