Good day sir i may not a big help. I only suggest that try to go in this link for your service mode.http://www.manualsonline.com/ or this one https://www.manualzone.com/Repair-manuals-service-manuals-schematics-diagrams hope this may help to solve the problem.
https://www.manualzone.com/Repair-manual... correction to manual zone link.
Sir try www.eserviceinfo.com
Sir try this link. http://www.eserviceinfo.com/index.php?wh...
Sir try to contact your service provider they may have a copy of service mode you are looking. good day sir
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You will need to make sure the Picture and Aspect Ratio settings are the same in the TV Menu as they are in your DVD or Blu-Ray player, or TV Tuner, etc. If the settings are matched and you still have a gap at the top and bottom of the screen, you may need to adjust the Picture or Screen Size from inside your TV Menu, if this option is available in your TV. If you are not sure, let me know the make and model of your TV and I will check this for you.
I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514
Hi sir have you been already tried all the picture format at picture settings. automatic, super zoom and wide screen. try also in picture settings go to vertical shift adjustment and horizontal adjustment to adjust the position of the picture.
may i know the brand and model no. of your tv unit sir
hi sir by the way you mean the picture that you said is a source coming from tv stations or a source like coming from dvd player or other source if it is coming from any source sometimes due to the video format.
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I have already tried all the adjustments available on the remote control. The problem is that the height needs adjusting and presumably there is an adjustment available via the Service Mode if only we knew how to get into it.
Konka KL24NS62
The source of the signal makes no difference to the problem. There are no physical preset adjustments. It must be a software problem but I cannot access a service manual and Konka in New Zealand are no help.
Konka KL24NS62 LCD Television. I need to adjust the height of the picture. It cannot be done via the remote control; so presumably there is a Service Mode to enable this adjustment?
Konka KL24NS62 LCD Television. The only picture adjustment available in the Picture menu via the remote control is the aspect ratio (i.e. 16:9 or 4:3) and this only affects the width of the picture but not the height.
I have already tried these avenues. There is a manual in Chinese but I cannot read it!!!!!
No help here.
No help here either.
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