Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
The Kodak AiO printers 5000 series and ESP series PRINTHEADs has orange protective cap that need to be remove to fit on the printer carriage. For the ink cartridges 
there is also a orange protective cap. 243 views
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back pring won't work- it has new ink, but no change, it has been deep cleaned no change
Same problem...does not print black ink.
I have the same problem, my printer does not print black, it will print color. I have followed your suggestions and it still does not print black.
I have tried the reset the printhead solution. I can now see the black print faintly. This is a printer that has had 3 ink cartridges changed. By all of the problems that are listed on this site, that are the same, it appears that this printer has a design problem. When you purchase any product you expect to get a reasonable amount of use without working on it. I need this printer fixed or a replacement that will work.
My printer does not print in black. Will print other problems. Changed ink cartridges and used the head cleaner on the printer options list. Did not fix.
5300 series not printing it says remove paper from cartridge. I replaced the black cartridge and not printing
kodak aio 3250
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