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A firmware upgrade is needed to make your GoVideo reads the dvds.
If you can post here the model number of your DVD/VCR, maybe we can help you find the last firmware update that the manufacturer released before they shutdown their business.
It could just be dirt on the lazer/lens. Try cleaning it with a good brand name lens cleaner for DVD/CD. If that doesn't do the trick there might be damage to the lens, or an electrical fault.
Hi - I can record a dvd from the tv and can play it back but when I try to play a store purchased dvd it ejects the dvd and on the tv screen it says unknown disk, please, check disk again.
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