Hello here is the homepage:
http://support.asus.com/Download.aspx?SLanguage=en&m=P5S800-VM&p=1&s=22If any drivers is needed.
Try to enter the device manager, and look for faults.
It sounds like the USB ports, in the computer don't provide enough power.
Does the external HDD have its own Power supply
?
Do other USB devices work ?
Maybe the pc`s power supply is running out of power, when you connect the usb harddrive.
How much ram, do you have installed ?
I suggest at least 1 gb of ram, 2 gb is better.
What service pack have you installed ?
You need at least service pack 1, to support the usb function.
Try to run ccleaner:
http://www.piriform.com/ccleanerAnd make a registry clean.
A final option could be upgradeing the bios.
If the above does not help.
You just have to be
very carefull, when upgrading the bios.
If you don`t have any experience with that, let a expert do this for you.
Good luck
×