The two white discs on the side of stroller are stuck in. When the seat is fixed into position they should snap out to lock the seat into position. Please help !!

This is from my tips section www.fixya.com/support/r7805137-fix_bugaboo_white_seat_buttons

www.fixya.com/support/r7805137-fix_bugaboo_white_seat_buttons

Not sure if you mean the handle is locked up and won't move or the seat is locked up and won't move? The front and rear wheel units are locked by the seat unit. The handle has two release buttons that have to be opperated at the same time to release the handle. The seat tilts by pressing the large white buttons on the side. Let me know what part is not working and I'll try to help.

You need to replace them, you can get them easily enough I bought a pair on e bay last week for 5 euro. Very easy to change just one screw.

go to www.buggypitstop.co.uk they do repairs or ask Fred for free advice on that site.

common problem www.buggypitstop.co.uk have the answer.

call bugaboo customer service (1-800-460-2922), give them your stroller's serial number, and they will mail you the replacement kit (the new round buttons) and instructions for free and very quickly - I had the same problem and was very satisfied with how it was resolved.

Is the seat fitting securely on the chassis? The white discs sound like a symptom of a problem with the seat clipping onto the base.

I purchased my stroller from ebay and one side of one seat would not stay in place it would only stay in the fully reclined position. I took it to a maclaren autorized stoller repair store and it was $37.28 to fix one bracket.

Call the company or email your problem. Someone will contact you right away. A Bugaboo retailer told me that they will send you a loaner if they need you to send yours in for repair.