I have an iDCS 28D phone system with voicemail and someone recorded the company primary greeting somewhere in the system but not in any of the system prompts. I have checked all voicemails in the system and none of them have the primary recording. Would you have any idea where I might find it so that I can change it? Thank you, Jan

SOURCE: Samsung iDCS 28D Voicemail Problems

If you have administrator access use the following steps to change the code:
Access the Administratin Main Menu and select 4 for mailbox programming.
Select the mailbox to program. Dial option code 1402. The current value will be played. To hear the current value press 1, to enter a new value press 2, to hear the range of valid values press 3. Press 2 to enter new value. Enter the access code for the mailbox. The value you entered is played back. Press1 to save or 2 to re-enter. Press 3 to exit without saving. Press # to exiit or hang up.

SOURCE: how do i change my voicemail greeting on my

Hi, to change your Voice Mail greeting press your Voice-Mail key, enter your passcode, press 0 , 5 , 7 listen to your greeting, press 3 to delete and re-record your message. when you have done this press the # key to save. I have sent you a Voice Mail training video, i have over 65 others like it giving help and advise on the Samsung DCS.

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