Computer says device has malfunctioned
Get a new cable if everything else works that is your problem
Usually, unplugging, replugging it and then rebooting solves the problem.
your other options are a driver issue..either with the ipod drivers,
itunes, or the USB drivers for your computer itself. since your ipod
video and psp work fine, you can rule out USB drivers, but that doesn't
rule out additional driver problems.
the other option is there's some kind of failure with your ipod..and
sometimes if a device starts drawing power before doing any kind of
communication with the computer (like when my rockbox-hacked ipod goes
into charge only mode) then windows will assume there's a hardwire
issue. the best way to determine if it's an issue with your ipods are
take them to another computer and see if they work. if they work
fine...try uninstalling and reinstalling itunes (back up your music and
database) and see if that solves the problem. if none of that solves it
and you know the ipod shuffles are good..then your system has suffered
from the mysterious driver failure that's plagued a lot of systems. and
generally the only real solution is to reinstall windows from scratch.
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